[Resolved]  Aircel — CSO's are rude to the customers

Hi,
I dont think that it has use to make my complaint in this website... cos when i tried through verbal communication it dint give me any use .... then how can i wxpect through a mail???????????? my mobile no. is [protected], i called a ISD no. on 5th of October , but no one picked the call, but i was charged Rs.9.20.. when i called to CC and asked to take a complaint, Mr.Pravin Who's CSO in aircell told that he'll take a complaint and send me the complaint no. but i dint get it even after 3 days.... then i spoked to a supervisor named Miss/mrs Swapna, she told that still now there was no complaint raised and she'll take a complaint and forward it..... at last after 5 days i spoked to Mr.Charles who is Supervisor there... really his service and softskills was good... yet he said that there's no updation regarding that ISD no. i left it just like that since i was satisfied with Mr.Charles's service..... really he's the Asset of Aircel..... I do have another Prepaid no. which is [protected] . in this no. Rs.30 got depleted on 6th November. i gave a complaint to Mioss/Mrs.Kirthiga, she said that i'll ghet a docket no. but i dint get it.... when i asked for supervisor they transfered to TL.Mr.Vijay kumar... he hunged up the line in between (4.30pm)... then at night 11.30 i spoked to TL.Devraj he said that the amount got depleted cos i've activated SMS bank, which i already gave a request to cancel in the month of MAY. .. he said that he'll check and call me between 4.30 to 5pm... but he dint... then i called at 11.30 and spoked to a CSO , he said that Devraj'll call me in 1/2 an hour as he went to dinner... i was waiting till 12.30 but he dint call... again i called and spoked to Ranjith CSO.... really he made me to frustrate like anything..... if possible.. hear that call and give a good solution......