Aircel — 3G Data not credited on recharge | |||||
Dear Sir/Madam I have been using Aircel mobile services for a long time and i use a prepaid number. My no is [protected].on 06-Nov-2015 at 22:05:39 Hrs I initiated online recharge for 3G data for an amount of Rs 749.00 vide AIRCEL Transaction ID UE88960797911446827579260, a confirmation SMS for recharge successful was received but Data has not been credited to my no. till now. Somehow I was able to speak to Customer care executive and, I was allotted a complain no [protected] since then Customer care executives are not even ready to listen to me, Whenever i want to log a complaint their Server will be down and ask me to call the next day. Kindly help and suggest me further course of action. Was this information helpful? | |||||
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Aircel customer support has been notified about the posted complaint. | |||||
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Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
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Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.
Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in