Aircel — 88 rupees of 3g service

zorinsanga

Address:

796701

Sir, on date 5th april 2015 i recharge my no. [protected] with 120 aircel topup and then i dailed *121*88# which is the code to subscribe 3g internet pack for 3 days which is "1gb" but insted i get "78mb" only ...what in the world a mobile service provider tricked a consumer like that.im so frustrated and angry at the same time!i hope aircel pays me back or i'll sue any judgement i can get in any ways!so please clear my trouble as fast as possible.Thank you

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Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer(zorinsanga),

Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer(zorinsanga),

Post system validation it was found that you have recharge with MRP 88 (1GB 2G/3G data for 3 days) through ussd-recharge on 05/04/201612:33 and the benefits was provided to [protected] which will expire on 07/04/2016. You have activated again on 06/04/2016 at 14:41 which will expire on 08/04/2016. Remaining data balance as on 07/04/2016 is 595.402MB. You have consumed the data balance of Rs. 88 recharge on 05/04/2016. Kindly dial *129# (toll free) to check the data balance.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in