Aircel — [protected]

Address:180001

Sir,
There is no 3G and connection is off very frequent( Most of times). After hard persuasion I could lodge a complaint and to the utter dismay in your records the issue stands resolved. No one ready to lodge a fresh complaint.

See If you can do any thing. Mr Saneev Krishan Talwar is never available, I have tried to contact him on many occasions.

Regards

Rajesh Puri
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Daily charging from main balance one rupee for auto renewal pack so how to deactivate the service please reply soon.
Dear Rajesh(rajeshpurie),

We regret the inconvenience caused. Kindly share the following details in order to look into your issue:

Alternate No.:
Location (including nearest landmark where issue is witnessed):
Duration of issue (problem since when):
Are you using GPRS on Handset or System:
E/G/H Signal available on the handset – yes or no:
Are you able to connect using the dialer – yes or no (Laptop / system):
Error message encountered if any while trying to browse / download:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in
Dear Vicky(santhanam vicky),

We regret for the inconvenience caused. Please share the following details so that our team can look into your issue:

Service name:
Aircel no.:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in
Dear Customer (rajeshpurie),

We would like to inform you that you had complained regarding data services in his area Bahu Plaza, you are complaining that you are exriencing slow speed. We have forwarded the complaint to the concerned team .After thorough Investigation by Technical Support Group (TSG)/Network team, Network team has contacted you . You were facing the slow speed issue everywhere not at the particular location. We would like to request you visit the nearest Aircel Outlet with handset so that team can check the handset settings, but you was not ready . Now we again have forwarded the complaint to concerned team, team is aligned and will visit your location and after that feedback will be shared with the you.

Warm Regards,
Aircel Social Care Team

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