Aircel — [protected] convert to prepaid... | |||
Hi Aircel Team, I went aircel show room tambaram a month back to convert this [protected] to prepaid. @ showroom - person name called chandra told NO REQUEST placed ...I called aircel customer care and emailed many times to do that.. ' email not allowed to convert post paid to prepaid...' BUT THE NUMBER I converted from prepaid to postpaid done by GOWTHAM in few mins...NO SHOW ROOM NOTHHING... and requested me to come after 3 days to vist show room. How many times do I need to go to showroom to convert a post paid to prepaid. Converting a postpaid to prepaid is very simple and will take just few mins .. Due to this worst situation faced waited for 2 hrs ... Still not converted to prepaid [protected] - PREPAID COVERSION Now telling me No request placed to convert to prepaid. I have received BILL with out any usage... Was this information helpful? | |||
Aircel customer support has been notified about the posted complaint. | |||
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Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.
Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in