[Resolved]  Aircel — aadhar linking with mobile number

Address:

Chennai, Tamil Nadu, 600010

I submit to report as i have two number with the same service provider in my govt id, my mother is using one, when i have gone to aircel store - kilpauk to link aadhar no., they are asking me to bring the mobile, i told them my mom is using so i cant bring, but for otp i can give you by calling & asking for otp over phone or ask her to message instantly, but they refused asking how can we believe you are his son, or relation we need proof. My question here is, i am the owner of that mobile number as you can check it on the system, i am present here & my aadhar number is here which i brought with me to attest my thumb print on the system as per govt regulation, but why they are asking me to bring my mobile with me, since i can provide the otp by asking my mother right. I can provide my mobile number, aadhar no & otp to link my number with aadhar. Based on this can they do check my name & address for verification & link the aadhar as the needful right.