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[Resolved]  Aircel — Abusive calls received from recovery/legal team

Address:Chennai, Tamil Nadu, 603211
Website:www.aircel.com

Hi,

Pertaining to non payment of postpaid bills, aircel recovery team have called all of my relatives contact nos and abused them with bad words.

For past 3 days, numerous phone calls have been made to several relatives contact number for this purpose and everybody have been mocked with abusive words.

This is not expected from a company i want to take legal action against aircel
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Aug 18, 2017
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Jun 27, 2017
Aircel Customer Care's response Dear Customer (andhakannan),

We regret the inconvenience caused. Kindly share the following details so that our team can look into your issue:

Concerned Aircel number:
Number from which you've received call:
Date and time of call:

Warm Regards,
Aircel Social Media Team
Jul 12, 2017
Updated by andhakannan Concerned Aircel number: [protected]
Number from which you've received call: [protected]/[protected]
Date and time of call: 25th june 2017, 10: 42 am
Verified Support
Jul 13, 2017
Aircel Customer Care's response Dear Customer (andhakannan),

We request you to share a registered name with this number to assist you further.

Warm Regards,
Aircel Social Media Team
Jul 14, 2017
Updated by andhakannan Anandan K
Complaint comments 
2 Comments

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Comments

And the same has happened to me, a lady had called to my number for non payment of post paid bill and started using slang words ... Do you hire peoples from slums ? The language used by these people is very abusive.
Reply
Aircel Customer Care's response, Jun 28, 2017
Verified Support
Dear Gehlotmukesh,

Thanks for reaching out to us. Please share your Aircel mobile no. so that our team can get back to you.

Thanks & Regards
Aircel Social Media Team
Aircel Customer Care's response, Jul 6, 2017
Verified Support
Dear Gehlotmukesh,

We hope your issue has been resolved.Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regard
Aircel Social Media Team
Concerned Aircel number: [protected]
Number from which you've received call: [protected]/[protected]
Date and time of call: 25th june 2017, 10: 42 am
Reply
Aircel Customer Care's response, Jul 24, 2017
Verified Support
Dear andhakannan,

We hope your issue has been resolved.Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regard
Aircel Social Media Team

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