Aircel — Activate VAS services one by one in a single day

Address:Bhagalpur, Bihar

On 24/05/15 aircel company activate VAS services one by one in a single day and i also recharged with rs- 50 two times and my account became nil..two days before i also recharged with 51 net pack in which company gives me 1GB data but 30 days validity didn't get.when i call to comapny for data pack validity, company reply that please relax your validity what have you promised you will shortly received but i didn't get..and i again call 198 for automaticaly activated services i found that my 198 is wind up. So call from another number but company nothing help me.Please help me..my mobile number is [protected]. i can't sent all screen shots. This is just for an example.
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Hi BIKASH LAL,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social Care Team

Email us @[protected]@aircel.co.in
Dear BIKASH LAL,

As per our system records, your concern has been resolved from our end. Hope the resolution offered meets

your satisfaction levels too.

We would like to thank you again for reaching us at Social Care.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social Care Team

Email us @[protected]@aircel.co.in
How you resolved my problem. While i am neither received my 100 rs back to my account nor 1GB data with 30 days validity. Always aircel cheats us..
when you refund my money and stops all service...all time Aircel u cheats your customer..i hate Aircel company.

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