[Resolved] Aircel — Activation of ndmc170317pi2 on aircel mobile

Anshul_Soni

from Gurgaon, Haryana

Address:	Gurgaon, Haryana, 122002
Website:	epayment.aircel.com/aircelonlinerecharge

Hi

I have never asked for activation of the plan ndmc170317pi2. Nor did i reply 'yes' for auto renewal, which my message history clearly shows. Yet the plan is being activated every day and the balance being reduced. Since i have not used any internet service under this plan nor i have asked for activation, i request aircel to
1. Refund the amount cut under this plan
2. Disable the plan asap

This is very disheartening that any plan can get activated on your mobile phone of its own accord and then keep on emptying your balance sheet

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Jul 20, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Jun 06, 2017

Aircel Customer Care's response Dear Anshul_soni,

We regret the inconvenience caused. Kindly share the following details in order to look into your issue:

Aircel No.:
Date & Time of deduction:
Amount deducted:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Verified Support

Jun 19, 2017

Aircel Customer Care's response Dear Anshul_soni,

We hope your issue has been resolved.Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regard
Aircel Social Media Team