[Resolved]  Aircel — activation of services

Address:Lucknow, Uttar Pradesh
Website:www.aircel.in

I m using ur company sim and without my permission services are activating on my number. Whenever i recharged my number next day they activate rubbish services and cut my balnce when i call to ur customer care service centre they said u activate ar company call u for this services evn i cant get any call from ur company peoples from last 2 weeks i m fed up of all these services. So i rqst u to dont activate any services. I m having very bad experience using ur company sim.
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Oct 20, 2017
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Sep 04, 2017
Aircel Customer Care's response
Dear Arundhati Srivastava,

We would like to inform you that your ([protected]) is inactive i.e. disconnected at our end under Zero Monthly Usage (ZMU) policy.
So, please share a valid/working Aircel number which you are facing the issue on along with the following details so that we can assist you in best possible manner:

Date & Time of activation:
Screenshot of the message received upon activation:

Warm Regards,
Aircel Social Media Team
Complaint comments 

Comments

Dear Team,

I was tried for port my aircel no [protected] but unable to send msg on 1900
as msg not sent, Kindly do the needful
Aircel Customer Care's response, Sep 5, 2017
Verified Support
Dear Swapnil Rahate,

We would like to inform you that the MNP request for your number (7040433143) is under process and the same will be completed by 08/09/2017.
Please allow us that much time.

Warm Regards,
Aircel Social Media Team

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