Aircel — Activation o[censored]nwanted services | |||
Dear Sir I am really annoyed by my service provider Aircel for activating unwanted services without any authorisation from me .Today I had 84rs in my account. All of a sudden a message saying Thanks for subscribing to xyz service received to by me and an amont of 50 rs had been deducted .I called customer service of aircel and they say that when you use internet such services gets activated.there should be proper authorisation from user to get such services activated and deduct the amount, it has happened a several times and I want the issue to be resolved and I want my money to be reimbursed back thank you. Was this information helpful? | |||
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Aircel customer support has been notified about the posted complaint. | |||
 4 Comments | |||
Comments
Thanks for the reply, I hope you will solve my problem.My number is as follows [protected] vijay h r.
Hi Vijay Hr,
Thank you for reaching us at Social Care.
We have verified your account details and found that Rs.49/- was deducted on 24/03/2016 as the balance was deducted 25 days ago, we regret to inform you that we'll not be able to reverse any amount for the same.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.
Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in
Thank you for reaching us at Social Care.
We have verified your account details and found that Rs.49/- was deducted on 24/03/2016 as the balance was deducted 25 days ago, we regret to inform you that we'll not be able to reverse any amount for the same.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.
Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in
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Aircel Social Care Team