[Resolved]  Aircel — Additional packages activated without any information

Address:Hyderabad, Andhra Pradesh

Tinytv Dear AirCel service provider, Please do the needful at the earliest It is very inappropriate of you to add the TV channel to my cell phone [protected] without my consent. I would like to deactivate this service provided by you. In future do not activate any other added services without my consent. I am very very upset over your high handed activation. Please do the needful to deactivate this facility ASAP and return my rs.50/- charged on my prepaid account. NOte: i/m facing this problem many times and no response from customer care .
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Complaint comments 

Comments

NO services from Aircel
Hi mscpat,

Thank you for reaching us at Social Care.

We have forwarded your request to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[protected]@aircel.co.in
Dear Aircel Customer

Thanks for writing in to us. This is to inform you, we have forwarded your complaint to the concerned
department. We will get back to you shortly.

To deactivate any of the VAS service, you need to do any of the following:
1. SMS 'STOP' and send it to 155223
2. Dial 155223

At Aircel India customer satisfaction has always been our priority and we
assure that your concern will be taken care of at the earliest.

You can also write to us at [protected]@aircel.co.in

Warm regards
Aircel Social Care Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Aircel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    10591
    Pending
    1906
    Resolved
    5247
    Aircel Phone
    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
    Aircel Address
    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
    View all Aircel contact information