Address: | Kolkata, West Bengal |
Dear Customer Care,
If you study my trailing mail & my accounts you can find there is
something wrong in your HLR System. Frequently Rs 5/- getting deducted
from my account balance with one SMS I am getting stating "Thanks for
using Aircel Service".
I think you can trace my accounts & find huge amount being deducted wrongly from my account balance.
I am having all the system generated SMS and my complain mail copy regarding those.
Again today on 04/03/2015 at 18:30 hrs I checked my account balance was
Rs 19.70/-.At 19:01 hrs I received a SMS stating "Thanks for using
Aircel Service". With a suspection I again checked balance at 19:12 hrs,
found balance reduced to Rs 14.70/-. Simply
Rs 5/- again got deducted! Why???
The amount of Wrong deduction I noticed up to these time (of 33times of an amount of Rs165/-) as, _
a) On 04/03/2015 _ Rs5/-b) On 22/02/2015 _Rs5/-c) On 15/02/2015 _Rs5/-d) On 05/02/2015 _Rs5/-e) On 27/01/2015 _Rs5/-f) On 17/12/2014 _Rs5/-g) On 15/12/2014 _Rs5/-h) On 20/09/2014 _Rs5/-i) On 14/09/2014 _Rs5/-j) On 07/09/2014 _Rs5/-k) On 02/09/2014 _Rs5/-l) On 26/08/2014 _Rs5/-m) On 20/08/2014 _Rs5/-o) On 13/08/2014 _Rs5/-p) On 31/07/2014 Rs5/-q) On 25/07/2014 Rs5/-r) On 25/07/2014 Rs5/-s) On 24/07/2014 Rs5/-t) On 17/07/2014 Rs5/-u) On 09/07/2014 Rs5/-v) On 30/06/2014 Rs5/-w) On 12/06/2014 Rs5/-x) On 03/06/2014 Rs5/-y) On 24/05/2014 Rs5/-z) On 15/05/2014 Rs5/-aa) On 03/05/2014 Rs5/-ab) On 16/04/2014 Rs5/-ac) On 31/03/2014 Rs5/-ad) On 14/02/2014 Rs5/-ae) On 17/01/2014 Rs5/-af) On 13/01/2014 Rs5/-ag) On 16/12/2013 Rs5/-ah) On 19/11/2013 Rs5/-
Since my No portability from Reliance on 13/09/2013.
With these I want your statement of justification & corrective action with amount reversal. Failing I will be forced to process my grievances to consumer forum, with my accounts detail.Thanks & Regards,
Manas Kr. Nandi
[Mobile : [[protected]]
[Mobile : [[protected]]
Mail ID : nandi.[protected]@rediffmail.com
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