Aircel — Again balance deducted after getting back after complaining here

Address: Lucknow, Uttar Pradesh, 226012

My Aircel number [protected]. I got my money back after complaining Rs.27, but again Aircel has deducted Rs. 9, from my account and no information was given to me regarding this I even don't know what the hell they have activated, now I am afraid of getting the account recharged and only get it recharged by Rs. 10, so that Aircel could not activate any pack on its own, but they r deducting the balance from the money I got back after complaining here, and had requested to stop that service which they activated without my consent. I can't complaint their consumer help line since its totally useless. Please stop doing this nonsense to me, else I would be forced to break this sim and throw it in a dustbin, and go for some new operator as I m sure no other company could be as disgusting as Aircel. Return all my balance and deactivate all VAS service if activated on my number, and put my number in a category where u could never activate any VAS service. I DON'T WANT ANY OF YOUR USELESS VAS SERVICE EVER.
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Aircel customer support has been notified about the posted complaint.
 
2 Comments

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Dear Pradeepsin,

We regret the inconvenience caused. Kindly share the following details in order to look into your issue:


Date & Time of deduction:
Any message received upon deduction:

Warm Regards,
Aircel Social Care Team
Dear Pradeepsin,

As per our system records, Waiver of Rs.9/- credited in your Aircel number. Hope the resolution offered meets your satisfaction levels too. We would like to thank you again for reaching us at Social Care.
Please feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in

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