Aircel — Aircel activating services and deducting money on their own | |||
Aircel is activating ridiculous services Tiny TV, Namma Namitha and few more before on their own. Initially I ignored it but now they are deducting Rs. 15-20 on daily basis. I've lost about Rs. 200 due to these services. My Number is: [protected] When I contacted customer care one week before, he lied to me that the services were stopped but they never did. This is really ridiculous activity of Aircel. They activate anything they want on their own or by using spams or flash messages. Normal person who doesn't know these things can easily be fooled by this. This is simply very wrong. I am definitely going for Mobile Number Portability along with other Aircel users in my family. I want full refund for this otherwise I'll contact on the higher level until I get my full refund. Was this information helpful? | |||
Aircel customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Vaibhav Rai
As per our system records, Waiver of Rs 20 has already been given to you. Hope the resolution offered meets your satisfaction levels too. We would like to thank you again for reaching us at Social Care.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this
matter.
We assure you a quick resolution and the best of services at all times.
Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in
As per our system records, Waiver of Rs 20 has already been given to you. Hope the resolution offered meets your satisfaction levels too. We would like to thank you again for reaching us at Social Care.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this
matter.
We assure you a quick resolution and the best of services at all times.
Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in
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Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.
Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in