[Resolved] Aircel — Aircel balance deduction problem | |||
Dear Sir, This is regarding the balance deduction problem that I m facing since I took aircel connection. My mobile number is +91 [protected]. I got the sim I am having horrible experience. Rs 5.00 has been deducted from my account . I m trying to call up the customer care the line is busy. No response at all. not getting a solution. PLEASE HELP ME. Aircel No. : +91 [protected] Date & Time of deduction : 27.12.2015 Amount Deducted : 5.00 Any message received upon deduction: Thank you for choosing VIP GAMES Monthly Product at Rs 5.0 for 1 days. Regards, Balaram Kuila Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Hi Kuila456,
Post system check it has been found that your balance Rs .5/- got deducted dated- our 27/12/2015, due to Activation, of VAS VIPG30- mobitrans through WAP . Credit of 5/- have been processed in your A/C from our end dated - 31/12/2015.
Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in
Post system check it has been found that your balance Rs .5/- got deducted dated- our 27/12/2015, due to Activation, of VAS VIPG30- mobitrans through WAP . Credit of 5/- have been processed in your A/C from our end dated - 31/12/2015.
Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in
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Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.
Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in