[Resolved]  Aircel — Aircel Bill Quires Reg

Address:New Delhi, Delhi, 110085

In my Bill information since i used less call but the amount is too high.No one giving clear response. Plz verify. My plan detail Freedom 199.The billing period 26/11/2016 to 25/12/2016.credit limit 1400 calls.I cannot bear the this high amount .please verify and tell.I used call charge 506+72+104.This is the first time i am having this large amount of 1207.This much amount is very high .Plz verify .
I not Not Using internet but mention bill internet using
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Feb 9, 2017
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Jan 07, 2017
Aircel Customer Care's response
Dear Sanjeev000,

We are forwarding your concern to the team. Please allow us some time to get back to you.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
Verified Support
Jan 07, 2017
Aircel Customer Care's response
Dear Sanjeev000,

Please share correct Aircel number so that we can assist you accordingly.

Thanks and Regards
Aircel Social Media Team
Complaint comments 

Comments

My phone having total tower but when ever i call it always show network busy . please help message and internet system was also not working.
Aircel Customer Care's response, Jan 10, 2017
Verified Support
Dear Customer(Aditya 123),

We regret the inconvenience you have faced. Kindly share the following information in order to assist you better:

Aircel No.:
Alternate No.:
Complete address:
Landmark:
Specific location(indoor/outdoors):

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
Aircel Customer Care's response, Jan 18, 2017
Verified Support
Dear Customer (Aditya 123),

We hope your concern has been resolved. In case you are facing any issues, please feel free to contact us at aircelsocialmedia@aircel.co.in for any further assistance.

Thanks and Regards
Aircel Social Media Team

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