[Resolved] Aircel — aircel blocking my port request messages.

Subhrangshu Sekhar Mondal

from Kolkata, West Bengal

Address:

Kolkata, West Bengal, 700042

Hi team,

I want to port out from aircel.

Whenever i send port out message i get error like “ unable to send message “

Sms format port 8* to 1900
Error :- unable to send message
Even on contacting customer care, they are not able to solve the issue.
It seems that aircel is selectively blocking the port messages as i'm able to send messages to other recipients without any issue.

Kindly resolve this issue asap.

Regards,
Subhrangshu sekhar mondal

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Mar 20, 2018

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Feb 05, 2018

Aircel Customer Care's response Dear Subhrangshu,

We are sorry for the problem you've had with us. We are forwarding your concern to our team. Please be assured, an update will be provided to you soon.

Warm Regards,
Aircel Social Media Team

Feb 23, 2018

Updated by Subhrangshu Sekhar Mondal Hi Team,

I'm still unable to send the required message for porting. Also, the network availability is pathetic.
Please resolve the issue ASAP.
It's been so many days since I raised the concern.

Regards,
Subhrangshu sekhar mondal