| Address: | Kolkata, West Bengal |
How Much should I tell about this horrific service aircel provides !!
Actually one of my family member got her Aircel SIM Card locked. So I thought of looking it up on internet. folks there presented solutions like "Send PUK to 121" / Call customer care from that particular number...!! bt how ?? that sim card is locked right ...
So I called them up from my vodafone number to their help line ( #[protected] : for non-aircel numbers ). I am not simply aware of how stupid / ridiculous those persons who had built that service. There was a system where I need to enter the aircel mobile number. Whenever I have typed that number..some voice told me that its not a valid number !!! ??? then I typed it again .. bt the same voice !!! then I have tried one random kolkata number..bt result is same..I have just gone mad.!!! I typed their help line number to test again...bt its an awe---!!!total gadha..they have told their number[protected] as an invalid aircel nyumber !!! don know where from this stupidest people actually came from ? EARTH..no is not possible..
So I just called up a friend with Aircel number to call up the help desk..basically he is trying from last 3 hours..bt couldn't get a single chance to face the customer care executives..now a voice is telling that there is huge traffic..and I should wait in the queue..I agree..that can happen...bt man !! the scenario is rather goofed up !!! After a voice tells us that we shud wait..the call is getting disconnected..Oh Gosh...!!! this is incorrigible, , , , , , , !! Was this information helpful? | 
We are sorry for the experience you had. Please share your concern with your complaint number and contact details at [protected]@aircel.co.in to help you.