Aircel — Aircel deducted money from main balance without my interest | |||
Hi, I have been using aircel for more than 6 years. Aircel deducted money from my balance for subscribing video talkies on[protected].But i didn’t request for that. They deducted 75 rs from my main balance. I got a message saying amount got deducted and to unsubscribe sms stop to 155223. Immediately i send “stop” to 155223. I got a reply a reply saying to stop video talkies 50 type 1 and reply back. I replied with 1 and i got a message saying “invalid request”. Please reply with stop to deactivate an existing service”. (I have the screenshot). On[protected], i got a message saying “ your video talkies 50 at rs50.0 is auto renewed for 15 days. To unsubscribe sms stop to 155223. I responded for that and unsubscribed that. Now for this 125 rs has been deducted without my interest. Today on[protected], i got a message “ your social book 75 as rs 75.0 is auto renewed for 15 days. To unsubscribe sms stop to 155223.” Again they have deducted 75 rs from my balance. Totally 200 rs. It is disgusting to see aircel stealing money from the main balance. & that too thrice in a span of two weeks. I need my balance back. I'm tired up on following up with the customer care. Was this information helpful? | |||
Aircel customer support has been notified about the posted complaint. | |||
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