[Resolved] Aircel — Aircel executives cheating people for meeting sales targets

Nandakumar M

from Bhubaneshwar, Odisha

Address:	Chennai, Tamil Nadu, 600010
Website:	www.aircel.com

I had visited the Aircel office near Taylors Road in Kilpauk for upgrading to micro sim for my prepaid number.

The person at the counter said that since I did not recharge my number for 2 months, I have to upgrade my number to postpaid by paying Rs.350 and then only I will be given a micro sim.

Then I visited the Tambaram Aircel office, and the same story was told with Rs.250 recharge.

I thought something is fishy, and hence called the customer care and they told me that only the sim change cost of Rs.100 has to be paid. I showed the call recording to the executive and he smiled shamelessly and gave me a new micro sim.

These executives are cheating people to meet their sales target given by the company. Kindly initiate an action against this company.

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Jun 12, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

May 04, 2017

Aircel Customer Care's response Dear Nandakumar M,

We regret the inconvenience caused. Kindly share the following details in order to look into your issue:

Aircel No.:
Date & Time of visit:
Executive Name:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Verified Support

May 12, 2017

Aircel Customer Care's response Dear Nandakumar M,

We hope your issue has been resolved. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team