[Resolved] Aircel — Aircel new sim - incoming call facility blocked | |
I have moved to Aircel from BSNL through MNP recently. after receiving the sim, I have completed the verification. The retailer done the first recharge of FRC 4 and a topup of Rs 50. I am able to make outgoing calls. but my incoming call facility is blocked, the cutomer care replied that FRC is not done. but i can see that the outgoing call tariff is decreased due to that FRC. Can you please look into this ASAP and do the needful. my aircel number is [protected]. Was this information helpful? | |
Jan 27, 2017 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Dec 15, 2016 Deepk amit's response My no. Is not responding pl.help me.my no.shown as emergency call
Dec 15, 2016 Deepk amit's response Pl.my no.not incoming and outgoing pl.slove
Verified Support Dec 21, 2016 Aircel Customer Care's response Dear AritrachakraWe apologize for the inconvenience caused. Please share the following details so that our team can look into your issue: Signal Bars: Current Balance: All Numbers or specific Number(Sample Number): Problem Faced Indoor/Outdoor: Specific Location with Landmark: Handset brand and model: Duration of issue: Able to send Call on the sample from different number Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. Thanks and Regards Aircel Social Media Team Verified Support Dec 27, 2016 Aircel Customer Care's response Dear Aritrachakra, We hope our concern team got in touch with you & shared all the requisite information with you. Warm Regards, Aircel Social Media Team | |
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We regret the inconvenience you have faced. Kindly share the following information in order to assist you better:
Aircel No.:
Signal Bars:
Alternate No.:
Complete address:
Landmark:
Specific location(indoor/outdoors):
Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team