Aircel — Aircel night data pack disconnecting again and again

Address:Khordha, Odisha, 751018
Website:www.aircel.com

I am tapan from bhubaneswar, odisha.my mobile no is [protected] and i have recharged Rs. 64 on 12/11/2015.this night pack gives 2gb of 3g data from 12am to 8am.so when i connect it after 12 am it was getting disconnected again and again within 10-15 seconds of connecting.i have never faced such issue with this pack before.why aircel doing this to me i can't understand.at the same time i had connect my other aircel sim which have normal 3g/2g data pack but this night pack was getting disconnect after 10-15 seconds.the 2gb data which was provided to me is going to be vanished.i want my night data back without disconnecting.please help me to get that.
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i will never ever go for aircel.pathetic services.
Dear Tapan K Nayak,

We regret the inconvenience caused, Kindly share the following details so that our team can look into your issue:

Alternate No:
Location (Including nearest landmark where issue is witnessed)
Duration of issue (problem since when):
Issue with a specific website or all website:
Browser being used (Default phone browser or Chrome/Dolphin etc.):

Warm Regards,
Aircel Social Care Team
Dear Tapan K Nayak,

As per our system records, your concern has been duly addressed. Hope the resolution offered meets your satisfaction levels too. We would like to thank you again for reaching us at Social Care.
Please feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in

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