Aircel — aircel not giving full talktime as they commited in their sms, not giving respect to valued cutomers. | |||
i am shyam writing this complaint to you as you(aircel) are not giving respect to your valued customers, one your cust care exe Mr.Ravi, attended my call and not answered properly and not giving details to me and the whole aircel team is not properly responding to their cust and they are not giving proper reasons for their mistakes and not gving full talktime even after giving in their sms RC30=RS30 FULL TALKTIME ESPECIALLY FOR YOU AND 30MB NET FREE FOR YOU FREE NET FOR 7 DAYS, i received this sms in my mob no.[protected] i recharged 2 times both the times i had not reeived the benefits from aircel, i called aircel first they talked but second day when i cald my call is not reaching to cust care exe and they disconnect the call which is coming from my mob no., i calld from my another mob no. in that Mr.ravi attend and not answered properly and not giving respect to me as a valuable cust, i am going to comp in TRAI about the misbehaviour of Mr.ravi with his talks and disconnect he phone, without giving proper reason. i want aircel to take proper action against ravi and give my balance amount for full talktime and also have to give me a compensation of Rs.1000/- talktime as to make be satisfy and to withdraw comp and Mr.ravi has to ask sorry for the same with me. thats all. SHYAM. MOB NO.[protected] Was this information helpful? | |||
Aircel customer support has been notified about the posted complaint. | |||
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Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department
and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on
this matter.
We assure you a quick resolution and the best of services at all times.
Thanks & Regards
Customer Service Officer | Social CareTeam
Email us @[protected]@aircel.co.in