Aircel — aircel not porting me out

Sreejith CR

from Chennai, Tamil Nadu

Address:

Bangalore, Karnataka, 560100

I raised a porting request on 16 aug for the second time (First one was rejected by aircel saying they did not receive my porting request). It has been several days but there is no response from aircel. I called aircel customer care and got a response that they don't have my new porting code. They are referring to old code and asking me to send a new porting code. They have no idea what they are talking about and i badly want to leave aircel but aircel so useless that they can't even handle a porting request properly.

Was this information helpful?

No (0)

Yes (0)

Aircel customer support has been notified about the posted complaint.

Related Aircel reviews

View all 10591 Aircel Reviews

Comments

sumankaku

from Asansol, West Bengal

My txn no. Is wbr[protected] recharge mrp 15 is successful message is give but balance ia not add . I call the customer helpline number but he is not help and reject the call. It is called customer helpline number not helpful for person only income salary.
This issue not solve the issue from aircel.

Aircel Customer Care's response, Aug 23, 2017

Verified Support

Dear sumankaku,
We regret the inconvenience caused. Kindly share the following details in order to look into your issue:

Aircel No.:
Date of offer message received:
Recharge Date:
Mode of recharge:

Thanks & Regards
Aircel Social Media Team

Aircel Customer Care's response, Aug 31, 2017

Verified Support

Dear sumankaku,

We hope your issue has been resolved.Kindly feel free to write to us at [email protected] for any further assistance on this matter.

Thanks and Regard
Aircel Social Media Team

Ramiya Roli

from Bengaluru, Karnataka

My name is selvi.i have lost my mobile.could you please lock my aircel sim card number [protected].please kindly request you to lock my sim card.

Aircel Customer Care's response, Aug 23, 2017

Verified Support

Dear Ramiya Roli,

Please share the following information to confirm your identity so that we can forward your request to the concerned team:

Alternate no.:
Last recharge amount (in Rs):
Date of Birth:
Complete Address with PIN code:

Warm Regards,
Aircel Social Media Team