[Resolved] Aircel — aircel not providing upc code for mobile number portability

balakumarsree

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu, 600091

I want to change the network from aircel to airtel, as i may move to other place for work where i won't get proper network with aircel. So i decided to change the circle with the same number. Hence i sent message to 1900 for upc code, but, aircel not providing me upc code. If i call customer care they are telling several reasons that they didn't get message request some of them response like they will transfer the call to higher official, but after some moment they are disconnecting the call. Too much of frustrating response. I need upc code for mobile number portability as soon as possible

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Nov 9, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2017

Aircel Customer Care's response Dear Customer (balakumarsree),

We are forwarding your concern to the team. Meanwhile, please share your alternate number.

Warm Regards,
Aircel Social Media Team

Verified Support

Oct 07, 2017

Aircel Customer Care's response Dear Customer (balakumarsree),

Please check from your end now and do let us know if the issue still persists along with the following details so that we can look into the matter:

Content/format of the Port SMS sent:
Screenshot of the error message received while sending the Port SMS:

Warm Regards,
Aircel Social Media Team