[Resolved]  Aircel — aircel portal problem

Address:Hyderabad, Andhra Pradesh, 500002

Hello, my no of aircell is [protected] and my wife aircel no is [protected] i like to change it to vidafone as there is very weak signals in our area as good as no signals, now a days... I tried to port many times today also i tried twice but invain aircel is not providing us portal change... Its very difficult for us to contact pls do the needful at your earliest.
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Aug 30, 2017
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Jul 16, 2017
jb communication's response
yesterday my mobile morning missing cache the mobile to contact me so irequest yesterday night 6.00-9.00 i call take the number i want to the number taken immediatle please sir
Verified Support
Jul 25, 2017
Aircel Customer Care's response
Dear Ali Fida,

We are forwarding your concern to the team. Please allow us some time to get back to you.

Warm Regards,
Aircel Social Media Team
Verified Support
Jul 25, 2017
Aircel Customer Care's response
Dear Ali Fida,

We would like to inform you that we have checked the account and found that there is no issue on both the numbers. Further, the UPC has been generated on [protected] and the same is valid till 9th Aug’17 but the same has not yet submitted at the recipient operator. For another number to generate the UPC, you have to send SMS as PORT to 1900.

Warm Regards,
Aircel Social Media Team
Complaint comments 

Comments

My no [protected], i was recharged my mobile data back 1399 one year vality, after 1month, aircel now closed this plan, not giving any alternative plan, or not returning money, because this issue my main balance around 950 rupees with 10 min for data overuse, i am asking regarding this, they are not helping, aircel technically cheating customer
Aircel Customer Care's response, Jul 27, 2017
Verified Support
Dear Jaganathan Narayanasamy,

We are forwarding your issue to the team. Meanwhile, kindly share the following details so that our team can look into your issue:

Recharge Date:
Mode of recharge:
Transaction ID:

Warm Regards,
Aircel Social Media Team
Aircel Customer Care's response, Aug 5, 2017
Verified Support
Dear Jaganathan Narayanasamy,

We request you to share the screen shot and date of recharge to proceed further.

Warm Regards,
Aircel Social Media Team
Sir, i miss my phone to want my yesterday 7.00pm to number to call so please i request the mobile number trace immediatly
Aircel Customer Care's response, Jul 27, 2017
Verified Support
Dear jb communication,

We request you to file an FIR for the same. Further, we wont be able to help you in this regard.

Thanks & Regards
Aircel Social Media Team

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