Aircel — Aircel postpaid - fraudulent billing

Address:	600056
Website:	Aircel

I have concern about the invoice which i received. (Invoice no.[protected]. I have the post paid plan of rs 199. March month i received a call from a aircel rep, stating that my phone # has a office, which includes my basic benefits in 199 pack + 500 mb 3g data, after completing the 3g limit, unlimited 2g+ 600 local and std minutes free. These benefits are free under the monthly rental of rs 249.00 i refused to change the plan, but he somehow convinced me and made me to change the plan. I informed him that my bill cycle end by 5 of every month, so if the plan change effective from april 06 2016 will be great, he too said that he will change the pack from april 06 2016 and once this is done i will get a confirmation message. But i did not get any confirmation message, so after like april 10 2016 i called aircel customer care, and one of the rep said that my plan was not yet changed and still its rs199.00, then i forgot about that. Now i received a bill of rs 441.00, which states that from april 10 2016 my plan was changed (I called after 10 april and i was informed, still the plan remains unchanged) to rs 249.00 and i have only 500 mb of 3g free, and no unlimited 2g, i used the limit the 500 mb and later they charged around 170.00 for extra usage of 3g. I promise that my settings are still 2g, i idid not used 3g at all,. And im not aware that the pack of rs 249.00 was activated,?? They have charged me for the thing which i never used. Really fed up.