Aircel — Aircel - Postpaid - Renewal - Not Updated Reg.

Address:Namakkal, Tamil Nadu

I am using Aircel TNEB CUG from 2005 with the Mobile No.[protected].I have paid the Annual CUG renewal charge Rs. 611 on 21/11/2014 at PONCELL, Namakkal. But it was not updated till today. So every month most of the days outgoing facility to [protected] was suspended. After representation it was restored. Now from 25/04/2015 again this problem has occurred and the PONCELL is not taking any step in resolving this issue. Now I received message that Incoming calls will also be suspended forth with. In between PONCELL has cheated me and got payment of Rs.100 and asking Rs.100 to pay each month to resolve this problem. Unnecessary trouble is caused to me for no fault on my part .Hence the problem may rectified permanently and early please. I’ve attached the copy of my bill/receipt paid on Rs.611. This may be final approach to mail u in this regard, If not resolved I’m ready to take Legal action on the Network for this inconvenience.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Aircel customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi ashwinnkl,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[protected]@aircel.co.in

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Aircel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    10591
    Pending
    1906
    Resolved
    5247
    Aircel Phone
    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
    Aircel Address
    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
    View all Aircel contact information