[Resolved]  Aircel — aircel refund not paid after auto activation of ndmc 170317p12

Sir
You solved my problem. Thanks for that. But aircel did not refund my deducted money. Even a call came to me by mob. No [protected]. He said to me. That rs 69 is deducted from your a/c. But he said to give my debit card details and cv no etc. I refused him and said to return my money as talktime. But he refused to do so. Sir plz do needful about my deducted talktime and against such a cheater.
Sukhwanti
Mob [protected]
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Dec 1, 2017
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Oct 28, 2017
Aircel Customer Care's response
Hi Sukhwanti,

We are forwarding your concern to the team. Please allow us some time to get back to you.

Warm Regards,
Aircel Social Media Team
Verified Support
Oct 28, 2017
Aircel Customer Care's response
Hi Sukhwanti,

We would like to inform you that our executive tried to reach you, however, the call was not answered from your end.Further, we request you to share your alternate number and a convenient time for the call back so that we can assist you accordingly.

Warm Regards,
Aircel Social Media Team
Oct 28, 2017
Updated by Sukhwanti
Hi
Sir/madam
You can contact at Mobile no. [protected] within time.(10am to 4:30 PM)
With thanks.
Sukhwanti
Verified Support
Oct 30, 2017
Aircel Customer Care's response
Hi Sukhwanti,

We have re-escalated your issue to the team. We will share an update soon.

Warm Regards,
Aircel Social Media Team
Verified Support
Oct 31, 2017
Aircel Customer Care's response
Hi Sukhwanti,

Our team tried reaching you on the shared number to understand your concern but our call went unanswered. Please let us know a convenient time when we may reach you.

Warm Regards,
Aircel Social Media Team
Complaint comments 

Comments

Hello Sir,

Please help me to transfer some balance to another Aircel number which is in another circle. I wanted to transfer some balance from Hyderabad circle to West Bengal circle.

Thanks,
-Hari
Aircel Customer Care's response, Oct 31, 2017
Verified Support
Dear Haripada Maity,
Thanks for reaching out to us. Please dial *122*666# and follow the instructions to transfer the balance.

Note:
# For using Balance transfer service customer must have been an Aircel customer for at least 3 months
# Only Main account balance can be transferred.
# Balance transfer is available only for Aircel prepaid customers.
# Count and Value limits on Balance transfer apply on transactions, at the discretion of Aircel.

Both the numbers must belong to the same circle.

Regards,
Aircel Social Media Team

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