[Resolved] Aircel — Aircel stealing customers money | |||
Hi, Aircel has taken 90 rupees from my account within last 4 days saying that i have activated some service but i did not activate anything. The customer care don't have any idea on what service i have activated. From the way they talk i am very sure that they are not trained to be customer care executives. This kind of fraud activity by aircel is happening for quite some time. Was this information helpful? | |||
Sep 23, 2016 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Aug 10, 2016 Aircel Customer Care's response Dear Selvam CK,
We apologise for the inconvenience caused. Please share the following details so that our team can look into your issue:
Aircel No.:
Date & Time of deduction:
Any message received upon deduction:
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
Verified Support Aug 10, 2016 Aircel Customer Care's response Dear Selvam CK, Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. Thanks and Regards Aircel Social Media Team Verified Support Aug 12, 2016 Aircel Customer Care's response Dear Selvam CK, We request you to allow us some time to get in touch with you regarding your concern. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. Thanks and Regards Aircel Social Media Team Verified Support Aug 23, 2016 Aircel Customer Care's response Dear Selvam CK, , We regret the delay, we're in continuous follow up with the team. We'll update as soon as possible. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. Thanks and Regards Aircel Social Media Team Verified Support Aug 23, 2016 Aircel Customer Care's response Dear Selvam CK, We would like to inform you that YOUTH99 pack has been deactivated and Rs.99 (50+49) has been refunded to your account on goodwill bases. Warm Regards, Aircel Social Media | |||
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