[Resolved] Aircel — Aircel unethically deducted money rs.49 | |||||
Today by the time 19.32 hrs, a message from dt-aircel came to my mobile that"thank you for choosing snovabits. You have been charged rs 49. Payment powered by snovabit" for that which i haven't subscribed. Kindly refund my rs.49. Immediately please resolve my problem... The customer care also responded like it was your mistake and you were subscribed that... Surely aircel makes unethical money deduction process from every one.. Please stop this nonsense from unknown persons. Was this information helpful? | |||||
Jul 17, 2017 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Jun 15, 2017 Aircel Customer Care's response Dear Mylsamy S, We are forwarding your concern to the team. Please allow us some time to get back to you. Warm Regards, Aircel Social Media Team Verified Support Jun 15, 2017 Aircel Customer Care's response Dear Mylsamy S, We would like to inform you that the VAS services were activated through IVR mode and it was renewed. Hence, as this is the first time the amount of Rs. 49/- will be refunded to your account. Warm Regards, Aircel Social Media Team Verified Support Jun 16, 2017 Aircel Customer Care's response Hi Longjam Bikram Singh, We have checked your account details and found that this number has been disconnected under ZMU policy as per TRAI guidelines. Hence, we request you to please share correct Aircel number that you want to block. Warm Regards, Aircel Social Media Team | |||||
 3 Comments | |||||
Comments
I have been guided through internet to call 198 to get my puk code.my SIM card has been disabled and I have only 6 more attempts to enter puk code. There is no option to get puk code when I called 198. Please solve this problem as soon as possible. My mobile number is [protected]
Aircel Customer Care's response, Jun 16, 2017
Verified Support
Dear Customer (Margan39),
Kindly share the following information to confirm your identity:
Alternate no.:
Last recharge amount (in Rs):
Date of Birth:
Complete Address with PIN Code:
Warm Regards,
Aircel Social Media Team
Kindly share the following information to confirm your identity:
Alternate no.:
Last recharge amount (in Rs):
Date of Birth:
Complete Address with PIN Code:
Warm Regards,
Aircel Social Media Team
Dear Sir madam please
My cellphone [protected]
Give me tower location & CD-R tower location
22.12.2014.to 01.01.2015
Please help me my feature matter
My cellphone [protected]
Give me tower location & CD-R tower location
22.12.2014.to 01.01.2015
Please help me my feature matter
Aircel Customer Care's response, Jun 17, 2017
Verified Support
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Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
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So please block my aircel sim card.If you block this no.I will never forget you all the time.
Thank you
Longjam Bikram Singh
Manipur