[Resolved] Aircel — Aircel - VAS Activated without my consent and RS 75/- Deducted-Refund Required | |||
Hello Sir/Madam, This is to inform you that my bal Rs 15/- has been deducted on[protected] without my knowledge, This is 5th time (1st on[protected], 2nd time on[protected], 3rd time on[protected], 4th time on[protected] and 5th on[protected] this happen. Aircel sends a message like " Hi, you have paid for this Content. To download it, pls click here ..." then sends is a weblink for download the content. I have called customer care but of no use. Customer care are so worst in Aircel, that I can't explain. One of them when I called telling me that server is down so she can't say anything about this. But the case is when this is activated, I was at a place on which is mobile shadow zone for Aircel service (Chhatinasole, Gopiballavpur, West Bengal). My mobile no. is +91-[protected]. Could you please help me in getting back my Refund Money Rs. 75- From Aircel. Thanks, Santanu... Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. | |||
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As per our system records, your concern has been duly addressed. Hope the resolution offered meets
your satisfaction levels too.
We would like to thank you again for reaching us at Social Care.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.
Thanks & Regards
Customer Service Officer | Social Care Team
Email us @[protected]@aircel.co.in