[Resolved]  Aircel — aside of promise

Address:Gorakhpur, Uttar Pradesh, 273015

I bought a new aircel prepaid sim card with a promise that i'll get 1gb 3g data each month for a period of 12 months, and a tarrif plan of 20 paise/min all local and std call for 12 months with a promotional balance of ₹80 but now aircel company is not true on it's promise.
The company is not giving me any 3g data instead it is only giving me 2g data for 28 days. Which is aside of the company's promise.
So i appeal to the company associate, not to make fool to the customers and pay for what they have promised.
Was this information helpful?
No (0)
Yes (0)
Jan 9, 2018
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Dec 09, 2017
Aircel Customer Care's response
Dear Customer (Sanjeev Kumar Rao),

As per our team, we request you to please use data in 2g mode because you have consumed the 100 MB 3g data limit.

Warm Regards,
Aircel Social Media Team
Dec 09, 2017
Updated by Sanjeev Kumar Rao
Your answer is not satisfactory.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Aircel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    10591
    Pending
    1906
    Resolved
    5247
    Aircel Phone
    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
    Aircel Address
    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
    View all Aircel contact information