[Resolved] Aircel — Auto activation of \"ndmc 170317\" pack

[Resolved] Aircel — Auto activation of "ndmc 170317" pack

N Narendrap Joshi from Gurgaon, Haryana

Dear sir, I have not activated any internet pack in aircel but this "ndmc170317" pack is auto activated and as a result daily 2 rupees are getting deducted from my account. I request you to either deactivate this pack and return my money back (Which is deducted so far) or disconnect this number permanently, i don't want to continue with this fraud company. I'm trying to connect your customer care and they are not taking any action against this. Request you please deactivate this service asap and return my money back. Activated service: ndmc170317pi2 My number: [protected] Was this information helpful? No (0) Yes (0)
Jul 14, 2017 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Jun 07, 2017 A.Jakir Husain's response FOR DETAILS : Phone No : [protected] Place : Tindivanam Jun 07, 2017 A.Jakir Husain's response Good evening I have a good land of 2800 square feet near NH road with perfect EB facilities in Saram for Tower Installation.It is a empty plot with perfect network facilities FOR DETAILS : Phone No : [protected] Place : Tindivanam ALL THE BEST FOR YOUR SERVICES THANK YOU Verified Support Jun 12, 2017 Aircel Customer Care's response Hi Narendrap Joshi, We have forwarded your concern to the team. Please allow us some time to get back to you. Warm Regards, Aircel Social Media Team Verified Support Jun 13, 2017 Aircel Customer Care's response Hi Narendrap Joshi, We hope that our team got in touch with you and shared all the requisite information. Further, as a onetime goodwill gesture a waiver of Rs 20/- has been initiated from our end and the same will be credited within 48 hrs. Warm Regards, Aircel Social Media Team
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Comments

Abhi055

from Allahabad, Uttar Pradesh

My aircel sim [protected] is not working since some days. I would like to get it resolved as it is very important. Because i use watsapp with it.

Aircel Customer Care's response, Jun 13, 2017

Verified Support

Dear Customer (Abhi055),

We are forwarding your issue to the team. Meanwhile, kindly share the alternate no. so that our team can look into your issue.

Warm Regards,
Aircel Social Media Team

Aircel Customer Care's response, Jun 13, 2017

Verified Support

Dear Customer (Abhi055),

We would like to inform you that please dial 123 and follow the instruction in order to activate the number.

Warm Regards,
Aircel Social Media Team

Chittaranjanb4u

Hi,
I am working in Malaysia, I want to activate the international roaming on my number being in Malaysia. could you please guide me how to get is done.

Aircel Customer Care's response, Jun 13, 2017

Verified Support

Dear Chittaranjanb4u,

"Thanks for reaching out to us. Kindly share the following information to confirm your identity:

Aircel no.:
Alternate no.:
Last recharge amount(Prepaid)/Last bill payment amount(Postpaid):
Date of Birth:
Complete Address:
"

Thanks and Regards
Aircel Social Media Team

Aircel Customer Care's response, Jun 22, 2017

Verified Support

Dear Chittaranjanb4u,

We hope your issue has been resolved.Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regard
Aircel Social Media Team

A.Jakir Husain

from Manjeri, Kerala

Good evening

I have a good land of 2800 square feet near NH road with perfect EB facilities in Saram for Tower Installation.It is a empty plot with perfect network facilities

ALL THE BEST FOR YOUR SERVICES

THANK YOU

Aircel Customer Care's response, Jun 14, 2017

Verified Support

Dear A.Jakir Husain,

We would like to inform you that, the government has focused on safety aspects in the wake of concerns raised by citizens about hazardous radiation.

We regret to inform you that, at present we are not doing any tower installation.

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team