[Resolved] Aircel — Auto activation of ndmc 170317 pi 2 pack

Kanak K

from Noida, Uttar Pradesh

Address:

110096

Hi,

I have not activated any internet pack in aircel but this "ndmc170317" pack is auto activated and as a result daily 2 rupees are getting deducted from my account.
I request you to either deactivate this pack and return my money back (which is deducted so far) i'm trying to connect your customer care and they are not taking any action against this.

Request you please deactivate this service asap.

Activated service: ndmc170317pi2
My number: [protected]
Activated since: 19-april-2017

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May 27, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Apr 20, 2017

Aircel Customer Care's response Dear Kanak K,

We are forwarding your concern to our team. Meanwhile, please share the following details to confirm your identity:

Alternate no.:
Last recharge amount (in Rs):
Date of Birth:
Complete Address with PIN code:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Verified Support

Apr 26, 2017

Aircel Customer Care's response Dear Kanak K,

We would like to inform you that our team tried contacting you a couple of times but the calls went unanswered. Further, as per the records, you have been charged Rs 2 for the daily renewal Data pack and a waiver of Rs 4 for the same has already been credited to your account on 20th April, 2017.

Thanks and Regards,
Aircel Social Media Team