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[Resolved]  Aircel — Auto activation of NDMC 170317P12

Hii

I am the customer of aircel since last 3-4 years and shame to inform you.

I didn't activate the pack ndmc170317 p12 it got auto activated and as a result everyday 2 rs getting deducted from my account.

Resolve it or i will leave the sim forever.

Getting irritated by this pack who will waste 2rs everyday.

Kindly resolve the problem.

Pack - ndmc170317
Mob - [protected]

Subhash kumar
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Jul 7, 2017
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Jun 05, 2017
Aircel Customer Care's response Dear Customer (2subhash92),

We are forwarding your concern to the team. Please allow us some time to get back to you.

Warm Regards,
Aircel Social Media Team
Verified Support
Jun 06, 2017
Aircel Customer Care's response Dear Customer (2subhash92),

We would like to inform you that you have been charged Rs 2/- for Auto renewal data pack on daily reactivation basis. The service has been deactivated from our end and as a onetime goodwill gesture, a waiver of Rs 12/- has been initiated from our end which will be credited within next 48 hours.

Warm Regards,
Aircel Social Media Team
Complaint comments 
1 Comment

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Comments

I activate the 5rs. Daily internet plan now everyday this plan renews how i deactivate this...help me..
Reply
Aircel Customer Care's response, Jun 6, 2017
Verified Support
Dear Biajja,

We regret the inconvenience caused. Kindly share the following details in order to look into your issue:

Aircel No.:
Date & Time of deduction:
Any message received upon deduction:

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
Aircel Customer Care's response, Jun 19, 2017
Verified Support
Dear Biajja,

We hope your issue has been resolved.Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regard
Aircel Social Media Team

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