Aircel — Auto deducted Rs.100/- from prepaid mobile number [protected]-complaint made-no action taken till now. | |||
I am Using Aircel Prepaid Mobile Under Mobile Number [protected], On 23.02.2016 Rs.50/- Was Deducted From My Account Automatically, i Made Complaint To Aircel Customer Care, But No Action Was Taken, Again On 08.03.2016 Rs.5o/- Deducted From My Account Saying That Auto Renewal Of Video Talkies Service. I Have Not Requested Any Such Service. Totally Rs.100/- deducted from my Account. Kindly Take Action. Was this information helpful? | |||
Aircel customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
As soon as I posted complaint in this forum, I received a call from an unknown number stating that, calling from Aircel head office, and asked my bank details for refund of the amount deducted, I said to refund the amount to the mobile account itself, but he said he cannot do that. I assume that, the mobile number provided here is being used by the frauds who get the bank details through phone and steal money for extracting money. Friends, be alert when you receive a call from unknown number.
Reply
Dear Customer(lawmanerode),
Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. We will get back to you shortly. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
Warm Regards,
Aircel Social Care Team
Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. We will get back to you shortly. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
Warm Regards,
Aircel Social Care Team
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