[Resolved] Aircel — Auto deducting 2 rs daily i did not activate any service | |
Auto deducting 2 rs daily i did not activated any service. I have not used your mobile data please refund my amount or disconnect this number permanently, i don't want to continue with this fraud company. I'm trying to connect your customer care but all lines are busy. Request you please deactivate this service asap and return my money back. Activated service: ndmc170317pi2 My number: [protected] Was this information helpful? | |
Jul 29, 2017 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Jun 20, 2017 Aircel Customer Care's response Dear Customer (pknayak2004), We are forwarding your concern to the team. Please allow us some time to get back to you. Warm Regards, Aircel Social Media Team Verified Support Jun 21, 2017 Aircel Customer Care's response Dear Customer (pknayak2004), We would like to inform you that you have been charged Rs 2/- for the auto renewal SMS pack on daily reactivation basis. Hence, charges are found to be correct and we regret that no waiver is applicable for the same. Further, you may dial *121*02# to deactivate the pack anytime on your number. Warm Regards, Aircel Social Media Team | |
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Thanks for reaching out to us. Please share your Aircel mobile no. so that our team can get back to you.
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Aircel Social Media Team
We hope your issue has been resolved.Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.
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Aircel Social Media Team