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Aircel

[Resolved]  Aircel — auto deducting 2rs daily

Auto deducting 2 rs daily i did not activated any service. I m not using any of sms pack or pi please refund my amount and disconnect this number permanently, i don't want to continue with this fraud company. I'm trying to connect your customer care since 5 days but all lines are busy. This fraud please refund my money and disconnect this number permanantly
Request you please deactivate this service asap and return my money back.
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Sep 24, 2017
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Aug 21, 2017
Aircel Customer Care's response Dear Customer (priyankaanmol),

We are forwarding your concern to the team. Please allow us some time to get back to you.

Warm Regards,
Aircel Social Media Team
Verified Support
Aug 22, 2017
Aircel Customer Care's response Dear Customer (priyankaanmol),

We hope that our team got in touch with you and shared all the requisite information.

Warm Regards,
Aircel Social Media Team
Complaint comments 
1 Comment

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Comments

This pack was activated on 8th august without my knowledgw. I want it to be deactivated and the money deducted returned. And also any other pack activated on my number asap.

Trayambak singh
[protected]
Reply
Aircel Customer Care's response, Aug 23, 2017
Verified Support
Dear Trayambak Singh,

We are forwarding your concern to our team. Meanwhile, please share the following details in order to look into your issue:

Amount deducted:
Any message received upon deduction (screenshot):

Warm Regards,
Aircel Social Media Team
Aircel Customer Care's response, Aug 24, 2017
Verified Support
Dear Trayambak Singh,

We would like to inform you that we have deactivated the service and a waiver of Rs 14/- has been initiated from our end and the same will be credited within 48 hours.

Warm Regards,
Aircel Social Media Team

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