[Resolved] Aircel — Auto renewal service rjmc161115datapi3

lokesh kumar jaurwal

from Lucknow, Uttar Pradesh

Address:

Dausa, Rajasthan, 303303

My number is [protected]
unable to deactivate auto renewal service of Rs.3/- pack
received daily messages Your aircel RJMC161115DATAPI3 pack has been renewed successfully. I was unaware about this auto service. And my balance is deducted automatically from my balance. At the time of activation I did not get any message from company. I want to claim my deducted balance. Please return it to my account. Deactivate all active service to my mobile no.

refer me to stop this services

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Apr 24, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Mar 20, 2017

Aircel Customer Care's response Hi lokesh kumar jaurwal,

We have forwarded your concern to the team. Please allow us some time to get back to you.

Warm Regards,
Aircel Social Media Team

Verified Support

Mar 24, 2017

Aircel Customer Care's response Dear Lokesh kumar jaurwal,

We would like to inform you that as per your request service has been deactivated and amount has been refunded to your account.

Warm Regards,
Aircel Social Media Team

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Comments

Govin Sarkar

from Kolkata, West Bengal

My number is [protected] I received this msg saying Your aircel ASMC171206GM3 pack has been renewed successfully and It kept deducting my main balance plz kindly unsubscribe it

Aircel Customer Care's response, Dec 27, 2017

Verified Support

Dear Govin,

We regret the inconvenience caused. Kindly share the following details in order to look into your issue:

Aircel No.:

Regards,
Aircel Social Media Team

Aircel Customer Care's response, Jan 4, 2018

Verified Support

Dear Govin,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with.

Regards,
Aircel Social Media Team