[Resolved] Aircel — automatic activation of aircel deals

brainboyvasanth

from Chennai, Tamil Nadu

Address:

Tirupur, Tamil Nadu, 641603

My mobile number is [protected]
On 29.7.17 rs.14 has been deducted as i had activated aircel deals for 14days.
I just have 14rs in my main balance, for that they automatically activated that service for 14 days exactly and wiped out my balance. I contacted the customer care, as usual they did their diverting job that i may activate it accidentally. Im damnsure that i didnt activate it, coz i had blocked all the promotional calls and i didn't send any reply to those unwanted messages. Kindly refund my money

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Sep 4, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Jul 31, 2017

Aircel Customer Care's response Dear Customer (brainboyvasanth),

We are forwarding your concern to the team. Please allow us some time to get back to you.

Warm Regards,
Aircel Social Media Team

Verified Support

Aug 03, 2017

Aircel Customer Care's response Dear Customer (brainboyvasanth),

We would like to inform you that the deducted amount (Rs 14) has been refunded to your account and the service has been deactivated.

Warm Regards,
Aircel Social Media Team

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Comments

Aafaq Ahmed

Dear,

I Am Syed Aafaq Ahmed i want to reactive my SIM please do needful this number is very important to me my mobile number is [protected] your immediate action in this matter will be really appreciate.

Aircel Customer Care's response, Aug 1, 2017

Verified Support

Dear Aafaq Ahmed,

We would like to inform you that as per our record your number is well active from our end. Further, please visit nearest Aircel store along with your SIM and valid id proof for further assistance.

Warm Regards,
Aircel Social Media Team