Aircel — Automatic activation of dazzling quee

Om284835

Address:

Kamrup Metropolitan, Assam, 781024

Sir, while i was surfing online i got a message for thanking me to activate dazzling queens and deduct 20 rupees and says it's auto renew after 4days. I don't know what it is and how it get activate. This is not my first complaint against aircel, last time it was about funtv but it get resolve. I thing it's very risky now a days to surf online. Kindly solved my issue.
My mobile no. [protected]
Message comes at - 7.55 pm, 18 july 2016
With regards,
Om

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Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer(Om284835),

Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer(Om284835),

We would like to inform you that amount of Rs.20 got deducted for DAZQUEEN service after getting confirmation from your end. However, we have refunded Rs.20 as one time goodwill gesture & same will be reflecting in your account soon. Also, we request you to avoid clicking on any flag or link while browsing, to avoid unwanted deductions in the future.

Thanks and Regards
Aircel Social Media Team