[Resolved] Aircel — Automatic activation service

nitukumari

from Delhi, Delhi

Address:

110018

Automatic activate service and cut money from account after contact they say like you have done something that why service active. I have face this problem too many time any get low balance. If ask about refund money then he/she say they can't do. Today i have been calling since morning they all are busy. What i do???

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Jul 11, 2017

Complaint marked as Resolved

Verified Support

Jun 07, 2017

Aircel Customer Care's response Dear Customer (nitukumari),

We are forwarding your issue to the team. Meanwhile, kindly share the following details so that our team can look into your issue:

Date & Time of deduction:
Any message received upon deduction:
Amount:

Warm Regards,
Aircel Social Media Team

Verified Support

Jun 08, 2017

Aircel Customer Care's response Dear Customer (nitukumari),

We would like to inform you that, as we have checked and found you been charged Rs 2/- for Auto renewal SMS pack on daily reactivation basis. The same has been deactivated from our end. Hence, charges found are correct and no waiver is applicable.

Warm Regards,
Aircel Social Media Team