Aircel — automatic deduction of balance for [protected]

Address:Kamrup Metropolitan, Assam

i am a aircel customer from assam i would like to inform you that aircel assam is cheating costomers by automatically activating many services and deduct balance without customer knowledge and the network in assam is very poor even in cities not to say about villages .the 2g and 3g services are very pathatic and very slow .kindly take strict action against aircel assam
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pathatic and cheater
Hi parash12345,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social Care Team

Email us @[protected]@aircel.co.in
Dear Mr. Dutta,

Greetings from Aircel!

This is to inform you that Rs 30 was deducted on 6/19/2015 for TINYTV30 service, consent id are CG15502150619200246494726. We would also like to inform you that charging has been done after getting confirmation and as per request service has been deactivated on 6/20/2015. However we have processed for the refund of the deducted amount on Good will Gesture and the same will be credited in your mobile number main account within 48 hrs. Please ignore those website or web link which are chargeable, to stop this type of charging.

Moreover, as per system validation you have already consumed the limited high speed data hence you were receiving slow speed while browsing. We request you to kindly recharge with a new 3G pack to avail the benefit again.

You may also contact us at our Customer Care service 198 (toll free) or 121 (0.50p/3mins) for any query or request.

Looking for your kind co - operation and assuring best of our services.

Truly

Customer Service Desk, Aircel.

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