[Resolved] Aircel — Automatic service renewal

[Resolved] Aircel — Automatic service renewal

D Dinesh Lulla from Delhi, Delhi

My number [protected] unable to deactivate auto renewal service of Rs.3/- pack received daily messages Your aircel RJMC161115DATAPI3 pack has been renewed successfully. I was unaware about this auto service. And my balance is deducted automatically from my balance. At the time of activation I did not get any message from company. I want to claim my deducted balance. Please return it to my account. Deactivate all active service except dialertune to my mobile no. refer me to stop this services Was this information helpful? No (0) Yes (0)
Jun 30, 2017 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support May 30, 2017 Aircel Customer Care's response Dear Dinesh Lulla, We are forwarding your issue to our team. Kindly allow us some time to get back to you. Thanks and Regards, Aircel Social Media Team Verified Support May 30, 2017 Aircel Customer Care's response Dear Dinesh Lulla, We would like to inform you that RJMC161115DATAPI3 service has been unsubscribed from your number as per your request. We regret to inform you that we are unable to process any kind of adjustment in this regard as the pack was activated via USSD code on 24-May-2017 and we have not received any deactivation request for the same. Thanks and Regards, Aircel Social Media Team
Add a Comment	Share
Submit Close