[Resolved] Aircel — automatic subscribed to limitless music and money deducted.

Supriyo Bhattacharya

from Kolkata, West Bengal

Address:

Dibrugarh, Assam, 786102

On 24/08/2017 (02:11pm) message received on my aircel no [protected] stating that 'thanks for subscribing to limitless music at rs 30 for 15 days validity...'. It was deactivated by your customer care executive available at that time 04:17pm named biswanath on my request but refused to refund the money deducted. It is requested to resolve the matter at appropriate level and money may be refunded back. It is further requested to stop unnecessary call at regular interval (10 to 15 times in a day) from your system i. E 91140061... And automatic subscription to vas

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Oct 6, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Aug 25, 2017

Darwin Thadeus's response Update to 4g

Verified Support

Aug 31, 2017

Aircel Customer Care's response Dear Supriyo Bhattacharya,

We are forwarding your concern to the team. Please allow us some time to get back to you.

Warm Regards,
Aircel Social Media Team

Verified Support

Aug 31, 2017

Aircel Customer Care's response Dear Supriyo Bhattacharya,

We would like to inform you that the deducted amount (Rs 50) has been refunded to your account and the service has been deactivated.

Warm Regards,
Aircel Social Media Team

Aug 31, 2017

Updated by Supriyo Bhattacharya As per my complaint "consumer complaints logo
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https://www.consumercomplaints.in › Aircel › Aircel — automatic subscribed to limitless music and money deducted.
Aircel — automatic subscribed to limitless music and money deducted.

2 Reviews
Su Supriyo Bhattacharya on Aug 30, 2017
Mark as Resolved
Phone/Mobile Number: [protected]

On 24/08/2017 (02:11PM) message received on my Aircel no [protected] stating that 'thanks for subscribing to limitless music at Rs 30 for 15 days validity...'. It was deactivated by your customer care executive available at that time 04:17PM named Biswanath on my request but refused to refund the money deducted. It is requested to resolve the matter at appropriate level and money may be refunded back. It is further requested to stop unnecessary call at regular interval (10 to 15 times in a day) from your system i.e 91140061... and automatic subscription to VAS" You have deactivated and refunded but why it doesn't received in my account...