[Resolved] Aircel — Automatically masti pack got activated | |
Dear sir/madam, Sub:masti pack got activated automatically. I did not activate masti pack from my no. [protected]. But my balance rs.35/- was deducted on 25.12.2016. Kindly refund the amount to my number [protected]. Also often this problem is occurring and i've informed about this to your customer service. Even if i use the adblock or popups block browser this keeps on arising. If this continues i'm really sorry to say that i have to deactivate my number. Was this information helpful? | |
Jan 26, 2017 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Dec 26, 2016 Aircel Customer Care's response Dear Priya MKumar, We are forwarding your issue to the team. Meanwhile please share the below mentioned detail: Screenshot of the message received upon deduction: Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. Thanks and Regards Aircel Social Media Team Verified Support Dec 26, 2016 Aircel Customer Care's response Dear Priya MKumar, We have checked your account details and found that deducted amount of Rs.35 has already been refunded to your account and the service has been deactivated. Thanks and Regards Aircel Social Media Team | |
1 Comment | |
Comments
56%
Complaints
10591
Pending
1906
Resolved
5247
View all 10591 Aircel reviews & complaints
+91 97 3819 9010
+91 12 4476 5000 [Head Office]
+91 88 9204 1111
Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
View all Aircel contact information
We apologise for the inconvenience caused. Please share your number in which you are receiving messages so that our team can look into your issue:
Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team