[Resolved] Aircel — Automatically money deducted without any services | |||||
I am having Aircel Mobile no.-[protected] of last 4-5 years. But I am sorry to comment that Aircet is not functioning as a reputed Co.I have the following serous complains(with other complains) which I request them to look into seriously- (1) Everyday I have been debited Rs 2/- from my balance amt after confirming through following msg.recd. at 3Am to4PM that"NDAIRPI2 has been renewed on your Aircel Mobile" (2) Every month get a Msg confirming"You have been renewed for Music Connect at Rs 30/- for 30 Days. Last Msg. recd.on[protected] at 12:23PM (3) Similarly got a last msg.on[protected] at 12:13PM confirming "You have been renewed for Music Connect at Rs 18/- for 18 Days. Last Msg. recd.on[protected]at 12:13PM. I have never opted for or given clearance to you for above services and also not interested to avail these services in future.You have charged me about Rs 472/- for the above services which I never opted from OCT'16 to JAN'17.Hence it is requested to immediate stop these services and refund my money immediately otherwise I shall be forced Port to some other operator and may register a FIR against Aircel for this cheating. Pl. note I am a retired Sr.Citizen and cannot affored also this type deductions. Was this information helpful? | |||||
Mar 17, 2017 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Feb 09, 2017 Aircel Customer Care's response Dear Customer(umarabi), We have forwarded your concern to the team. Please allow us some time to get back to you. Warm Regards, Aircel Social Media Team Verified Support Feb 14, 2017 Aircel Customer Care's response Dear Vikas, We would like to inform you that, our team tried to contact you but the number was not reachable at 1:21 PM. Kindly share the alternate number with suitable timings so that we can assist you in a better way. Warm Regards, Aircel Social Media Team | |||||
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Aircel Social Media Team
We would like to inform you that as we have checked P12 pack has not active on your number.
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Aircel Social Media Team