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Aircel Complaints & Reviews

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Updated: Aug 8, 2025
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Aircel reviews & complaints page 105

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P
PAWAN MUTUM
from Lala, Assam
Dec 8, 2017
Resolved
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Resolved

Hello sir i have requested to get the call details of my number [protected] (Prepaid) to an aircel office all verifications are over and they called us on 1-12-17 and said that i will received it within one week but it has been more than 7 days... The number which they called i tried to reach out but incoming calls is not available...

Sir please help me iam in urgent need of this call details
My alt no is [protected]
Jan 16, 2018
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Dec 08, 2017
Aircel Customer Care's response
Dear Customer (PAWAN MUTUM),

Apologies! We would like to inform you that as per the procedure, we request you to coordinate with the respective Aircel store (where you placed the request for call details) for better assistance in this regard.

Warm Regards,
Aircel Social Media Team
Verified Support
Dec 11, 2017
Aircel Customer Care's response
Dear Customer (PAWAN MUTUM),

Thanks for the details. We are forwarding your concern to our team. Please be assured, an update will be provided to you soon.

Warm Regards,
Aircel Social Media Team
Verified Support
Dec 13, 2017
Aircel Customer Care's response
Dear Customer (PAWAN MUTUM),

As per our team's telephonic conversation with you, it was informed to you that post receiving your request the same was forwarded to our concerned team and as per confirmation received, as you have requested the details of Aircel mobile number ([protected]) from 18th August’17 to 21st August’17 which is older than 3 months. Hence, it will take time and you will receive the same on the 1st week of Jan’17.

Warm Regards,
Aircel Social Media Team
I kindly request you to please give me the last 2 days call history...
I want to replace my sim to nano sim card...as it is not working in mu=y phone
Aircel Customer Care's response, Dec 8, 2017
Verified Support
Dear Customer (sonali sinha),

Thanks for reaching out to us. We request you to visit your nearest Aircel store along with the following documents for further assistance in this regard:

1. POA (Proof of address)
2. POI (Proof of Identity)
3. 2 Passport size photographs

Regards,
Aircel Social Media Team
I kindly request you to please give me the last 2 days call history...
Aircel Customer Care's response, Dec 8, 2017
Verified Support
Dear Customer (Madhukar mandal),

Thanks for reaching out to us. We request you to visit your nearest Aircel store along with the following documents for further assistance in this regard:

1. POA (Proof of address)
2. POI (Proof of Identity)

Regards,
Aircel Social Media Team
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    kartik6276
    from Kolkata, West Bengal
    Dec 7, 2017
    Resolved
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    Resolved

    Address: Balasore, Odisha

    I have done a web recharge of ₹ 146 on 21st nov 2017 which have the facility of 500mb 3g data per day for 56 days. But from 6th december 2017 at 11pm my internet has-been stopped. When i contact costumer support they haven't give any satisfied answer. They fraud me. Plz take actions against they. Also their 3g internet quality is very poor. Today i hv a recharge of ₹25 which hv 1 gb 3g data for 28 days but its show only 110 mb data. Plz take action. Thank u.
    Jan 16, 2018
    Complaint marked as Resolved 
    Aircel customer support has been notified about the posted complaint.
    Dec 08, 2017
    Updated by kartik6276
    Today 8/12/17 I hv received the extra benefit of ₹25 recharge.
    . But network is very poor. 3g running is slower than 2g .
    Verified Support
    Dec 09, 2017
    Aircel Customer Care's response
    Dear Customer (kartik6276),

    We are sorry for the problem you've had with us. We are forwarding your concern to our team. Meanwhile, kindly share the following details with us so that we may assist you better:

    Alternate No.:
    Location (Including nearest landmark where the issue is witnessed):
    Duration of the issue (a problem since when):
    The issue with a specific website or all website:
    The browser being used (Default phone browser or Chrome/Dolphin etc):

    Warm Regards,
    Aircel Social Media Team
    Dec 10, 2017
    Updated by kartik6276
    I have no alternate number. Only one sim having ur number. My location is in front of Brundaban pur sasan u.p school, Balia colony, Balasore. 2.0 km away from Balasore railway station. My refund of data hasnot been get yet. Plz see my complain.
    Verified Support
    Dec 11, 2017
    Aircel Customer Care's response
    Dear Customer (kartik6276),

    Thanks for informing us. We have shared the same with our team and will come back to you soon.

    Warm Regards,
    Aircel Social Media Team
    Dec 11, 2017
    Updated by kartik6276
    How worst network ever I hv seen in my life! Its irritating me. Solve as soon as otherwise I will disconnect ur network & not only me also my all friend circle, relations.
    Verified Support
    Dec 13, 2017
    Aircel Customer Care's response
    Dear Customer (kartik6276),

    As per our concerned team, we need the following details to proceed further on the issue:

    Alternate No.:
    Location (Including nearest landmark where the issue is witnessed):
    Duration of the issue (a problem since when):
    The issue with a specific website or all website:
    The browser being used (Default phone browser or Chrome/Dolphin etc):

    Warm Regards,
    Aircel Social Media Team
    Dec 13, 2017
    Updated by kartik6276
    How much time I gave u my location? If not understand then call me.
    My problem is since 22nd November.
    For all websites I m facing problem.
    I hv used my phone's default browser. For YouTube videos I hv used UC browser.
    Generally my signal shows H or H+. But when starting browsing it convert to E.
    Thanks.
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      S
      sonykuriakose
      from Kottayam, Kerala
      Dec 7, 2017
      Resolved
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      Resolved

      Address: Chennai, Tamil Nadu, 686504

      Hi team
      I would like to port from aircel . I have sent messages many times to 1900 but the messages are not being sent. Am getting the error 21.I have raised the complaint 3 times to the customer service but they have closed the issue without resolving it. I need to urgently port it as I have relocated to Kerala and they don't have services here and I have to link my aadhar. pls do the needful on an urgent basis. My mob no [protected]
      Jan 23, 2018
      Complaint marked as Resolved 
      Aircel customer support has been notified about the posted complaint.
      Verified Support
      Dec 09, 2017
      Aircel Customer Care's response
      Dear Customer (sonykuriakose),

      We regret the inconvenience caused. We are forwarding your concern to our team. Meanwhile, kindly share the following details with us for better assistance:

      The format of sending the Port Out message:
      The screenshot of the error received after sending the PORT Out message:

      Warm Regards,
      Aircel Social Media Team
      Verified Support
      Dec 12, 2017
      Aircel Customer Care's response
      Dear Customer (sonykuriakose),

      We hope that our team got in touch with you and your concern has been resolved.

      Warm Regards,
      Aircel Social Media Team
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        D
        donecard.sh
        from Jaipur, Rajasthan
        Dec 7, 2017
        Resolved
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        Resolved

        Hi aircel,

        I am trying to change from aircel ([protected]) to jio as there is no network of aircel at my workplace. But aircel is not providing me the unique porting code. I have send the sms requesting upc many times on 02 dec, 2017 but to no avail. Aircel guys please send me upc. As i am in dead zone of your coverage area.

        Thanks,
        Saurabh
        +91 [protected]
        Jan 8, 2018
        Complaint marked as Resolved 
        Aircel customer support has been notified about the posted complaint.
        Verified Support
        Dec 08, 2017
        Aircel Customer Care's response
        Dear Customer (donecard.sh),

        Please accept our sincere apologies for the problem you have faced. We are forwarding your concern to our team. Please be assured, an update will be provided to you soon.

        Warm Regards,
        Aircel Social Media Team
        Company is active ndmc17032017pI2 service on my aircel mobile number [protected] but I'm not active any service I want to close this service as soon if this service is not withwral I am port my mobile number
        Aircel Customer Care's response, Dec 8, 2017
        Verified Support
        Dear Customer (manish.3084),

        Apologies! Kindly dial *121*0200# from your concerned Aircel number to deactivate ndmc17032017pI2 pack.

        Warm Regards,
        Aircel Social Media Team
        I want to my aircel prepaid number all incoming and outgoing call details through my mail id.my id is [protected]@rediffmail.com.my aircel no.[protected]
        Aircel Customer Care's response, Dec 8, 2017
        Verified Support
        Dear Customer (Malabya Bhuyan),

        Thanks for reaching out to us. We request you to visit your nearest Aircel store along with the following documents for better assistance in this regard:

        1. POA (Proof of address)
        2. POI (Proof of Identity)
        3. Concerned Aircel number

        Kindly follow the link below to know your nearby Aircel stores:

        https://goo.gl/yVy3sv

        Warm Regards,
        Aircel Social Media Team
        Aircel is trying to cheated the customer by not sending the port message bcz I have been trying to send port message from last 15 days and every time I try it says Send failed, So help me with that, please
        my mobile no- [protected]

        Regards
        Jitendra
        Aircel Customer Care's response, Dec 8, 2017
        Verified Support
        Dear Customer (Jitendraa Arya),

        Please accept our sincere apologies for the problem you have faced. We are forwarding your concern to our team. Please be assured, an update will be provided to you soon.

        Warm Regards,
        Aircel Social Media Team
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          T
          Tikku1909
          from Delhi, Delhi
          Dec 7, 2017
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          Address: Jammu, Jammu and Kashmir

          I have submitted my pf withdrawal form in july 2017 but i have not received any information about my pf amount. I have visited pf office to find out the development and got the feedback that "aa jayge".

          I have not shifted to delhi and not able to visit jammu pf frequently, i need this amount immediate to survive.

          My pf no. Jk/j/3028/435515 date of submission 02/06/2017.

          Still no clue why pf is yet not submitted in my account.
          Aircel customer support has been notified about the posted complaint.
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            T
            Thavapriya Raj
            from Gobichettipalayam, Tamil Nadu
            Dec 7, 2017
            Resolved
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            Resolved

            Address: 638452

            Hi am priya r. My aircel number [protected]. I have main balance 41 rs.
            I have got a customer care call on 05/12/17. Nearly by 12.05 pm. I got my balance deducted 30 rs for some activation without my knowledge. I contacted 198, they said it will be refunded, but still i didn't received. Today i have tried 198 and line is busy, busy in some traffic... Do some favour to refund the amount... Aircel providing me better service ever for past 7 years... Hope this will be resolved soon...
            Dec 9, 2017
            Complaint marked as Resolved 
            Thank You Aircel!!! I have got refunded amount and also the information via message for notifying the Query...
            Aircel customer support has been notified about the posted complaint.
            Verified Support
            Dec 08, 2017
            Aircel Customer Care's response
            Dear Customer (Thavapriya Raj),

            We are sorry for the problem you've had with us. We are forwarding your concern to our team. Please be assured, an update will be provided to you soon.

            Warm Regards,
            Aircel Social Media Team
            Verified Support
            Dec 09, 2017
            Aircel Customer Care's response
            Dear Customer (Thavapriya Raj),

            Based on your request, VAS pack has been deactivated and Rs.30 has been credited to your mobile number as TT.

            Warm Regards,
            Aircel Social Media Team
            SIR,
            I am vignesh, from tamilnadu april 2017 i met mathi in namakkal
            he cheated me onle lakhs and he took my passport . for job in norway
            please help me

            cheater name- mathi
            no [protected] aircel

            please give me his details and his location
            my no [protected]
            [protected]@gmail.com
            Aircel Customer Care's response, Dec 9, 2017
            Verified Support
            Dear Customer (Whats App VIRAL),

            We regret to inform you that we'll not be able to help you in this regard as we are not allowed to share customer details because of high-security reasons. Further, we would suggest you to file an FIR against the number.

            Regards,
            Aircel Social Media Team
            I m ashok. I m using aircel for the past 10 years. My aircel number is [protected]. My experience was so good all these years. But this december 12 th, rs 35 has been deducted towards juiceup service, eventhough i dint subscribe any. Contacted customer care, they said it will be.unsubscribed and the amount will be reversed. But nothing happened that way. I sent a message asking to stop the service. No response, unable to contact the customer care also. Till now rs.105 has been deducted totally. Want aircel to reverse my money back. Expecting a quick response.
            Aircel Customer Care's response, Dec 19, 2017
            Verified Support
            Dear Customer (Ashok Sooriyen),

            We are sorry for the problem you've had with us. We are forwarding your concern to our team. Please be assured, an update will be provided to you soon.

            Warm Regards,
            Aircel Social Media Team
            Aircel Customer Care's response, Dec 20, 2017
            Verified Support
            Dear Customer (Ashok Sooriyen),

            As per our team, informing that VAS pack has been deactivated and an amount of Rs.100 will be credited to your number within 48 working hrs.

            Warm Regards,
            Aircel Social Media Team
            Dear Customer (Ashok Sooriyen),

            As per our team, informing that VAS pack has been deactivated and an amount of Rs.100 will be credited to your number within 48 working hrs.

            Warm Regards,
            Aircel Social Media Team

            The amount has not been refunded in the specified time, in addition my balance amount has been totally drained by you, making my account balance zero.
            I have never ever seen such a worst service in my lifetime. I have given rating 1 which is bad as there was nothing below than that.

            Expecting a quick reply, if not... quitting aircel.
            Aircel Customer Care's response, Dec 23, 2017
            Verified Support
            Dear Customer (Ashok Sooriyen),

            Apologies! We would like to inform you that your current status has been shared with the team. Please be assured, an update will be provided to you soon.

            Warm Regards,
            Aircel Social Media Team
            Aircel Customer Care's response, Dec 28, 2017
            Verified Support
            Dear Customer (Ashok Sooriyen),

            We would like to inform that the refund of Rs.193/- has been credited back to the number 7299483860 and the subscribed services have been deactivated.

            Warm Regards,
            Aircel Social Media Team
            This s Ashok again. 1thing i understood about aircel is " you are very good in responding to complaints".But You are good for NOTHING in all others aspects.

            dont you feel ashamed for this act.
            Crediting money just for namesake, again debiting in next 24 hours towards xyz reason.

            How many times you want a customer to repeat the same thing. Do you think each and everyone is jobless. Everyone is busy with their own works.

            Better shutdown the company in Tamilnadu also, as you did in other states.

            Stop running behind others money!

            Dear Customer (Ashok Sooriyen),

            We would like to inform that the refund of Rs.193/- has been credited back to the number [protected] and the subscribed services have been deactivated.

            Warm Regards,
            Aircel Social Media Team
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              H
              Hariharan TD
              from Vellore, Tamil Nadu
              Dec 7, 2017
              Resolved
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              Resolved

              Address: Mumbai City, Maharashtra, 600003
              Website: AIRCEL

              My mail id is [protected]@gmail.com. I am subscribed to free local and stdminutes, sms and data plan amounting to 449 on aircel. I am getting bills above my plan every month. Kindly send itemized bill to clarify. Multiple calls quoting lower charges on postpaid are also being received every month but my bill continues to be high despite the same.
              Jan 22, 2018
              Complaint marked as Resolved 
              Aircel customer support has been notified about the posted complaint.
              Verified Support
              Dec 07, 2017
              Aircel Customer Care's response
              Dear Customer (Hariharan TD),

              As per system check, we would like to inform that your number ([protected]) has been disconnected from our end. Kindly share your active Aircel number on which you are facing the issue to proceed further.

              Warm Regards,
              Aircel Social Media Team
              Verified Support
              Dec 15, 2017
              Aircel Customer Care's response
              Dear Customer (Hariharan TD),

              We hope your issue has been resolved now. Let us know if there is anything else we can help you with.

              Regards,
              Aircel Social Media Team
              Actually i lost my sim and i got my sim new sim yesterday at 5c pm. My sim is not yet activated its been 24 hours my no is [protected]. I didn't even imagine that aircel services will be so pathetic. Plzzz do activate my sim its emergency.
              Aircel Customer Care's response, Dec 8, 2017
              Verified Support
              Dear Customer (Immanuel Finny J),

              Apologies! We are forwarding your concern to our team. Meanwhile, kindly share the following details with us for further proceedings:

              An alternate number:
              20 digits of the new Aircel Sim:

              Warm Regards,
              Aircel Social Media Team
              Aircel Customer Care's response, Dec 11, 2017
              Verified Support
              Dear Customer (Immanuel Finny J),

              We hope that our team got in touch with you and shared all the requisite information.

              Warm Regards,
              Aircel Social Media Team
              AIRCEL not providing UNIQUE PORTING CODE


              Hi Sir,
              ([protected])

              I am trying to change from AIRCEL to VODAFONE as there is no network of aircel at my workplace. But AIRCEL is not providing me the Unique porting code
              i am facing same problems from last few days . please do the needful

              swapnil jadhav
              Aircel Customer Care's response, Dec 8, 2017
              Verified Support
              Dear Customer (swapnil250),

              We are sorry for the problem you've had with us. We are forwarding your concern to our team. Please be assured, an update will be provided to you soon.

              Warm Regards,
              Aircel Social Media Team
              Aircel Customer Care's response, Dec 9, 2017
              Verified Support
              Dear Customer (swapnil250),

              We hope that our team got in touch with you and shared all the requisite information.

              Warm Regards,
              Aircel Social Media Team
              I want to replace my sim to nano sim card...as it is not working in mu=y phone
              Aircel Customer Care's response, Dec 8, 2017
              Verified Support
              Dear Customer (sonali sinha),

              Thanks for reaching out to us. We request you to visit your nearest Aircel store along with the following documents for further assistance in this regard:

              1. POA (Proof of address)
              2. POI (Proof of Identity)
              3. 2 Passport size photographs

              Regards,
              Aircel Social Media Team
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                R
                Rupali Yadav
                from Delhi, Delhi
                Dec 7, 2017
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                Address: 110085

                Your ndmc170317sms2 pack has been renewed on your aircel mobile. What the hell is this😠😠😠😠 daily u # are deducting 2 rupees from my both the numbers.. Creeps.. Refund my money as i don't use my number for calls.. Juat use it for receiving calls..😠😠😠ðŸ˜&nb... n i have applied for this then how dare ur stupid company has activated this😠😠
                Deactivate this at any cost.
                Aircel customer support has been notified about the posted complaint.
                Verified Support
                Dec 08, 2017
                Aircel Customer Care's response
                Dear Customer (Rupali Yadav),

                We are sorry for the problem you've had with us. We are forwarding your concern to our team. Please be assured, an update will be provided to you soon.

                Warm Regards,
                Aircel Social Media Team
                Verified Support
                Dec 11, 2017
                Aircel Customer Care's response
                Dear Customer (Rupali Yadav),

                We would like to inform that you have been charged for the activation of Rs 2/- auto-renewal SMS pack. Hence, charges are found correct and no waiver is applicable. The pack has been already deactivated from your number.

                Our team tried to call you but the number was not reachable.

                Warm Regards,
                Aircel Social Media Team
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                  P
                  prasannalade
                  from Mumbai, Maharashtra
                  Dec 6, 2017
                  Resolved
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                  Resolved

                  Website: www.aircel.com

                  I have been trying to send a message to 1900 for getting the upc code for porting out but i get the same message saying "unable to send". Although, messages to other numbers are being delivered. I also noticed that there are similar complaints sent out to you. I kindly request you to solve my issue as soon as possible.
                  Format and error can be seen in the screenshot itself!
                  Jan 14, 2018
                  Complaint marked as Resolved 
                  Aircel customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 07, 2017
                  Aircel Customer Care's response
                  Dear Customer (prasannalade),

                  We regret the inconvenience caused. We are forwarding your concern to our team. Meanwhile, kindly share the following details with us for better assistance:

                  The format of sending the Port Out message:
                  The screenshot of the error received after sending the PORT Out message:

                  Warm Regards,
                  Aircel Social Media Team
                  Verified Support
                  Dec 08, 2017
                  Aircel Customer Care's response
                  Dear Customer (prasannalade),

                  As per the confirmation from our team, informing that now you have successfully received the SMS.

                  Warm Regards,
                  Aircel Social Media Team
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                    S
                    Satish47
                    from Bengaluru, Karnataka
                    Dec 6, 2017
                    Resolved
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                    Resolved

                    Address: 500050
                    Website: www.aircel.com

                    Is aricel taking any steps towards aadhaar-mobile linking: use otp from december 1??
                    There are no proper aircel stores in hyderabad. I visited store in chandanagar and it been closed months back and the same with dilsuknagar branch.

                    I dont expect to travel 20kms for reaching a store instead i would like the linking aadhar with otp
                    By when we get it?
                    Jan 6, 2018
                    Complaint marked as Resolved 
                    Aircel customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 06, 2017
                    Aircel Customer Care's response
                    Dear Customer (Satish47),

                    Thanks for reaching out to us. We request you to visit your nearest Aircel store along with the following documents for better assistance in this regard:

                    1. POA (Proof of address)
                    2. POI (Proof of Identity)
                    3. Concerned Aircel number
                    4. Aadhar card

                    Currently, we don't have any other procedure (other than bio-metrics) to link the Aadhaar with your connection. However, we will surely inform you (via appropriate channels) for an update in this regard.

                    Kindly follow the link below to know your nearby Aircel stores:

                    https://goo.gl/1m4mGa

                    Warm Regards,
                    Aircel Social Media Team
                    Hello Sir,
                    I want a details and address of the below mobile number Aircel network. This unknown mobile no is +[protected] made him job fraudulent and also collected 25K cash amount from me. please help me to find him.

                    Thank you.
                    Mail me: [protected]@gmail.com
                    Aircel Customer Care's response, Dec 8, 2017
                    Verified Support
                    Dear Customer (kathirvn),

                    We regret to inform you that we'll not be able to help you in this regard as we are not allowed to share customer details because of high-security reasons. Further, we would suggest you to file an FIR against the number.

                    Regards,
                    Aircel Social Media Team
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                      A
                      Ankur.bhatia91
                      from Bathinda, Punjab
                      Dec 6, 2017
                      Resolved
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                      Resolved

                      Address: Panchkula, Haryana, 134112
                      Website: Www.aircel.com

                      Hi aircel, it's been 2 days i am not getting network signal on my aircel sim. I am facing huge issue on same as my this number is linked with my official needs. Please help me out asap. Yesterday i logged a complaint as well but no resolution yet. 1-[protected]. Please update me what is the issue with my sim and how soon it will resolved. Need immediate action on same.

                      Aircel number:[protected]
                      Jan 9, 2018
                      Complaint marked as Resolved 
                      Aircel customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 06, 2017
                      Aircel Customer Care's response
                      Dear Customer (Ankur.bhatia91),

                      We are sorry for the problem you've had with us. We are forwarding your concern to our team. Please be assured, an update will be provided to you soon.

                      Warm Regards,
                      Aircel Social Media Team
                      Dec 06, 2017
                      Updated by Ankur.bhatia91
                      How soon this issue will be resolved as its been working days already
                      Verified Support
                      Dec 07, 2017
                      Aircel Customer Care's response
                      Dear Customer (Ankur.bhatia91),

                      We regret the inconvenience. This to inform you that network issue at your mentioned location will need some time to get rectified. We request you to kindly cooperate with us.

                      Warm Regards,
                      Aircel Social Media Team
                      Dec 08, 2017
                      Updated by Ankur.bhatia91
                      It's been 4 days now how much time you need more. Are you serious or what
                      Verified Support
                      Dec 09, 2017
                      Aircel Customer Care's response
                      Dear Customer (Ankur Bhatia),

                      Please note that we will not be able to share the timeline for the same currently. However, any progress in the same will be intimated to you.

                      Looking for your kind cooperation and assuring best of our services.

                      Warm Regards,
                      Aircel Social Media Team
                      Dec 10, 2017
                      Updated by Ankur.bhatia91
                      Why you guys not able to share time line is this a right way to deal with your customer. First you stop the services without any notice and now you are saying you are not going to share time line when this can be resolved. If you are not able to run your services properly do intimate us will pot to some other services providers
                      Dec 17, 2017
                      Updated by Ankur.bhatia91
                      Still no revert from your end is this a way to deal with your customer
                      My no. Is [protected] I'm not able to send port message and I want the port code as I'm trying from 4-5 days and I'm not able to send message .
                      Aircel Customer Care's response, Dec 7, 2017
                      Verified Support
                      Dear Customer (Yash1611),

                      We are sorry for the problem you've had with us. We are forwarding your concern to our team. Please be assured, an update will be provided to you soon.

                      Warm Regards,
                      Aircel Social Media Team
                      Aircel Customer Care's response, Dec 8, 2017
                      Verified Support
                      Dear Customer (Yash1611),

                      As per our team, informing you that our team called you but your mother picked up the phone and our team informed her that due to ZERO balance SMS sending got failed. Hence, please recharge and try sending the SMS and confirm.

                      Warm Regards,
                      Aircel Social Media Team
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                        Sanjeev Kumar Rao
                        from Delhi, Delhi
                        Dec 6, 2017
                        Resolved
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                        Resolved

                        Address: Gorakhpur, Uttar Pradesh, 273015

                        I am unable to use 3g services on my aircel number. I talked to aircel customer care regarding this issue. They advised me to refresh my phone and i do so but the problem still persist.
                        One thing i should mention here is that earlier 3g internet was giving a very good speed in phone. But the problem arises two days ago. 3g network access in my phone is full, but not giving a high speed, even it don't give the speed of 2g.
                        I hope that aircel associates will resolve this issue.
                        My aircel number is [protected] and pin code of my area is 273015.
                        Dec 8, 2017
                        Complaint marked as Resolved 
                        According to company my problem is resolved, but one thing I should appeal here is that I bought this new aircel sim with a promise that I'll get 1GB 3G data each month for a period of 12 months. But now they are not going to give me any 3G data, instead they have they have converted that plan into 2G data for 28 days. Which is aside of their promise. I'm not satisfied with their behavior, really disappointed of their service.
                        Aircel customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 07, 2017
                        Aircel Customer Care's response
                        Dear Customer (Sanjeev Kumar Rao),

                        Please accept our sincere apologies for the problem you have faced. We are forwarding your concern to our team. Meanwhile, kindly share the following details with us for further proceedings:

                        Alternate No.:
                        Location (Including nearest landmark where the issue is witnessed):
                        Duration of the issue (a problem since when):
                        The issue with a specific website or all website:
                        The browser being used (Default phone browser or Chrome/Dolphin etc):

                        Warm Regards,
                        Aircel Social Media Team
                        Dec 07, 2017
                        Updated by Sanjeev Kumar Rao
                        Alternate number [protected]
                        Location :Bargadawa, Gorakhpur
                        Landmark :Springer Public School
                        The issue is not related with any particular website or browser.
                        Verified Support
                        Dec 08, 2017
                        Aircel Customer Care's response
                        Dear Customer (Sanjeev Kumar Rao),

                        As per our team, we request you to please use data in 2g mode because you have consumed the 100 MB 3g data limit.

                        Warm Regards,
                        Aircel Social Media Team
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                          T
                          Tanureema
                          from Delhi, Delhi
                          Dec 5, 2017
                          Resolved
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                          Resolved

                          Address: New Delhi, Delhi

                          I am getting an constant renewal message everday of "your ndmc170317sms2 pack has been renewed on your aircel mobile"

                          But i haven't registered on any such pack
                          Please stop this auto renewal and return the money deducted

                          If you don't do so i will have to change my no to vodafone. Such a # this by knowing that your provider renew any of the services without taking permission

                          I have complaint by calling at your customer care services but your executives said that they can get back to it but they didn't
                          Jan 28, 2018
                          Complaint marked as Resolved 
                          Aircel customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 07, 2017
                          Aircel Customer Care's response
                          Dear Customer (Tanureema),

                          We are sorry for the problem you've had with us. We are forwarding your concern to our team. Please be assured, an update will be provided to you soon.

                          Warm Regards,
                          Aircel Social Media Team
                          Verified Support
                          Dec 11, 2017
                          Aircel Customer Care's response
                          Dear Customer (Tanureema),

                          We would like to inform you that our team tried to call you at 11:33 AM but the call was not answered.

                          Furthermore, we would like to inform you that after checking your account details it was found that you have been charged Rs 2/- for data services on daily reactivation basis. We have deactivated the same. Hence, charges found are correct and no waiver is applicable.

                          Warm Regards,
                          Aircel Social Media Team
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                            R
                            Rs9
                            from Delhi, Delhi
                            Dec 5, 2017
                            Resolved
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                            Resolved

                            Address: 275101

                            I recharged my phone from aircel app there it was showing that there is offer 101=ul (L+s)+5gb data for 28 days i selected that offer and i make the payment of it then the data and balance did not credited to my phone then i called to aircel complaint helpline to inform about that he said that data credited to your account but balance credit to your account after 2 hour then after that i receive the message of receiving 2gb data to my phone and i again called to the compliant helpline to inform about it then again and again it was saying busy-busy then i make the call from my another aircel number to complain about it. Searching he said to me that "your recharge has been done normal so that you will receive only 2 gb data" and he was telling that this offer is valid if im making recharge from retail shop not by online recharge.
                            So please tell me that if the offer is not valid on online recharge why your app proceed the recharge and why it is not mentioned their that this offer is vaid only by retailler recharge.
                            Jan 11, 2018
                            Complaint marked as Resolved 
                            Aircel customer support has been notified about the posted complaint.
                            Verified Support
                            Dec 07, 2017
                            Aircel Customer Care's response
                            Dear Customer (Rs9),

                            We regret the inconvenience caused. We are forwarding your concern to our team. Meanwhile, kindly share the following details with us for better assistance:

                            Recharge Date:
                            Transaction ID:
                            The screenshot of the offer:

                            Warm Regards,
                            Aircel Social Media Team
                            Verified Support
                            Dec 07, 2017
                            Aircel Customer Care's response
                            Dear Customer (Rs9),

                            As per our team, we would like to inform that you have received the complete benefit of recharge Rs.101.

                            Warm Regards,
                            Aircel Social Media Team
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                              M
                              Manuthadathi
                              from Mumbai, Maharashtra
                              Dec 5, 2017
                              Resolved
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                              Resolved

                              Address: Mumbai City, Maharashtra, 400042
                              Website: www.aircel.com

                              I am unable to send a message on 1900 to port.
                              There is no proper aircel network outside mumbai. Aircel internet service is mucher slower compared to other service providers and they charge for roaming services too
                              I just want to port my number to some other network provider.
                              Please, its my humble request, send me upc code.
                              Be nice to your customer for the last time.

                              My aircel number is [protected].

                              Regards.
                              Jan 9, 2018
                              Complaint marked as Resolved 
                              Aircel customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 06, 2017
                              Aircel Customer Care's response
                              Dear Customer (Manuthadathi),

                              We are sorry for the problem you've had with us. We are forwarding your concern to our team. Please be assured, an update will be provided to you soon.

                              Warm Regards,
                              Aircel Social Media Team
                              Verified Support
                              Dec 07, 2017
                              Aircel Customer Care's response
                              Dear Customer (Manuthadathi),

                              We hope that our team got in touch with you and your concern has been resolved. Please feel free to let us know in case of any further assistance.

                              Warm Regards,
                              Aircel Social Media Team
                              Hello
                              my number is [protected]
                              from my aircel number port message is not going and showing everytime
                              not deliverd
                              please solve my issue
                              Aircel Customer Care's response, Dec 7, 2017
                              Verified Support
                              Dear Customer (Design with yogi),

                              We are sorry for the problem you've had with us. We are forwarding your concern to our team. Meanwhile, kindly share the following details with us so that we may assist you better:

                              The format of sending the Port Out message:
                              The screenshot of the error received after sending the PORT Out message:

                              Warm Regards,
                              Aircel Social Media Team
                              Aircel Customer Care's response, Dec 11, 2017
                              Verified Support
                              Dear Customer (Design with yogi),

                              As checked, we have not received a request for Port Out, you are kindly requested to try now and if still facing any issue then please check once with a changed handset and send SMS with the format (Port Number) and send it to 1900, and then you will get the SMS from 1901 with the Port number.

                              Warm Regards,
                              Aircel Social Media Team
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                                K
                                kalyani.bathini
                                from Hyderabad, Telangana
                                Dec 7, 2017
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                                Address: 500040

                                I lost one of my neighbors address. Due to some personal issues, I need to contact them. I had his contact number. But when I tried to call that number, it is saying that currently this number do not exists, How can I know address details from a contact number. I need to discuss with them for some personal issues. The only thing I could do is to post here for the help. Please help
                                Aircel customer support has been notified about the posted complaint.
                                Dec 07, 2017
                                Updated by kalyani.bathini
                                The contact number of my neighbour is [protected]
                                Helpful
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                                  A
                                  ayush94
                                  Dec 5, 2017
                                  Resolved
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                                  Resolved

                                  Address: Jaipur, Rajasthan

                                  I have send many time port no sms from my mobile..on date 1, 2, 3 december 2017 but i didnot get my porting no of 8 digit yet..want to switch to 4G but due to these cheaters i didnt.. do something as soon as possible otherwise legal actions are only the ways to solve this..i have also called on circle office but as i told them i want to port to another network they disconnect the call..
                                  This is unbearable..i m shifting to another city...i dnt want your worst network
                                  Jan 6, 2018
                                  Complaint marked as Resolved 
                                  Aircel customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 06, 2017
                                  Aircel Customer Care's response
                                  Dear Customer (ayush94),

                                  We are sorry for the problem you've had with us. We are forwarding your concern to our team. Please be assured, an update will be provided to you soon.

                                  Warm Regards,
                                  Aircel Social Media Team
                                  Bad experience...My mobile no.on recharge but not offer fulfill.offer getting on best offer on dial *121# Fulltime with net balance bt not talk time balance plz refund my balance
                                  Aircel Customer Care's response, Dec 7, 2017
                                  Verified Support
                                  Dear Customer (दिनेश मधुकर बागले ),

                                  We regret the inconvenience caused. Please share the following details in order to look into your issue:

                                  Aircel No.:
                                  Recharge Date:
                                  Mode of recharge:
                                  Transaction ID:
                                  The screenshot of the special offer received:

                                  Regards,
                                  Aircel Social Media Team
                                  Aircel Customer Care's response, Dec 15, 2017
                                  Verified Support
                                  Dear Customer (दिनेश मधुकर बागले),

                                  We hope your issue has been resolved now. Let us know if there is anything else we can help you with.

                                  Regards,
                                  Aircel Social Media Team
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                                    M
                                    Medona Arockiasamy
                                    from Morena, Madhya Pradesh
                                    Dec 4, 2017
                                    Resolved
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                                    Resolved

                                    Hi,
                                    I visited and submitted request directly in the aircel head office, coimbatore, but it got rejected and i got message as my request was closed all the two times. No proper response from the people in the head office. They are just taking as a new request again without responding about last request's status.
                                    Please help me changing to prepaid or i am fed up enough to change the network.
                                    Jan 7, 2018
                                    Complaint marked as Resolved 
                                    Aircel customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 05, 2017
                                    Aircel Customer Care's response
                                    Dear Customer (Medona Arockiasamy),

                                    Apologies! We are forwarding your concern to our team. Meanwhile, kindly share the following details with us for further proceedings:

                                    Store address:
                                    Store executive's name:
                                    Date of visit :

                                    Warm Regards,
                                    Aircel Social Media Team
                                    Verified Support
                                    Dec 06, 2017
                                    Aircel Customer Care's response
                                    Dear Customer (Medona Arockiasamy),

                                    We hope that our team got in touch with you and shared all the requisite information.

                                    Warm Regards,
                                    Aircel Social Media Team
                                    Dec 08, 2017
                                    Updated by Medona Arockiasamy
                                    Hi,
                                    Store Address: 1056, Avinashi Rd, Coimbatore, Tamil Nadu 641018
                                    Store Executive Name: Guna & Another lady(Dont know name)
                                    Date Of Visit: 09Oct2017 & 21Oct2017
                                    Dec 08, 2017
                                    Updated by Medona Arockiasamy
                                    Hi,
                                    Anyway your team called and assisted me and so submitted a new request again in the same office yesterday. Hope it will be processed correctly this time.
                                    Thank you
                                    I have been trying to get unique porting code but everytime it says message sending failed i have been trying to port my aicel to airtel as there is no network my aircel number is [protected] so please provide me the porting code for the same or I will complain about it to trai
                                    Aircel Customer Care's response, Dec 6, 2017
                                    Verified Support
                                    Dear Customer (Samirsh),

                                    We regret the inconvenience caused. We are forwarding your concern to our team. Meanwhile, kindly share the following details with us for better assistance:

                                    The format of sending the Port Out message:
                                    The screenshot of the error received after sending the PORT Out message:

                                    Warm Regards,
                                    Aircel Social Media Team
                                    Aircel Customer Care's response, Dec 7, 2017
                                    Verified Support
                                    Dear Customer (Samirsh),

                                    As per our team, informing you that our team tried calling you many times but no one answered the call.

                                    Warm Regards,
                                    Aircel Social Media Team
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                                      J
                                      Jaya115
                                      from Bengaluru, Karnataka
                                      Dec 4, 2017
                                      Resolved
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                                      Resolved

                                      Address: Chennai, Tamil Nadu

                                      This is to inform you that my mobile with number [protected] is missing. I would kindly request you to block this prepaid sim card of mine to prevent misuse. Please take necessary action immediately. Awating to hear from you. Though we have went to aircel office directly so many times (Nearly 5 times in 6 months), they did not block my sim and asking us to pay more amount. We are not using that mobile number for nearly 6 months. But they are keep on increasing the bill and forcing us to pay the bill, instead of blocking the sim. ([protected])

                                      Very worst service ever
                                      Jan 10, 2018
                                      Complaint marked as Resolved 
                                      Aircel customer support has been notified about the posted complaint.
                                      Dec 04, 2017
                                      Updated by Jaya115
                                      How come they are expecting us to pay the bill for the lost mobile.
                                      Verified Support
                                      Dec 05, 2017
                                      Aircel Customer Care's response
                                      Dear Customer (Jaya115),

                                      Thanks for reaching out to us. We are forwarding your concern to our team. Meanwhile, kindly share the following details with us for further proceedings:

                                      Last recharge amount(Prepaid):
                                      Date of Birth:
                                      Complete Address:

                                      Warm Regards,
                                      Aircel Social Media Team
                                      Verified Support
                                      Dec 06, 2017
                                      Aircel Customer Care's response
                                      Dear Customer (Jaya115),

                                      We hope that our team got in touch with you and shared all the requisite information.

                                      Warm Regards,
                                      Aircel Social Media Team
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                                        A
                                        amitabha_vik
                                        from Kolkata, West Bengal
                                        Dec 4, 2017
                                        Resolved
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                                        Resolved

                                        Hi sir,

                                        I am trying to change from aircel to airtel as there is no network of aircel at my workplace.
                                        But aircel is not providing me the unique porting code. I have send the sms requesting upc many times on 04 december, 2017 but to no avail.

                                        Aircel guys please send me upc as i am in dead zone of your coverage area.

                                        My mobile number is [protected]
                                        Dec 4, 2017
                                        Complaint marked as Resolved 
                                        N/A
                                        Aircel customer support has been notified about the posted complaint.
                                        Dec 04, 2017
                                        Updated by amitabha_vik
                                        Resolved. I got my upc

                                        This is good to be closed
                                        Verified Support
                                        Dec 05, 2017
                                        Aircel Customer Care's response
                                        Dear Customer (amitabha_vik),

                                        Thank you for the acknowledgment. Feel free to contact us in future.

                                        Regards,
                                        Aircel Social Media Team
                                        I lost my aircel sim card please block the sim
                                        Aircel Customer Care's response, Dec 6, 2017
                                        Verified Support
                                        Dear Customer (Taowa Manager),

                                        Thanks for reaching out to us. Kindly share the following information to confirm your identity:

                                        Aircel no.:
                                        Alternate no.:
                                        Last recharge amount(Prepaid)/Last bill payment amount(Postpaid):
                                        Date of Birth:
                                        Complete Address:

                                        Regards,
                                        Aircel Social Media Team
                                        Aircel Customer Care's response, Dec 14, 2017
                                        Verified Support
                                        Dear Customer (Taowa manager),

                                        We hope your issue has been resolved now. Let us know if there is anything else we can help you with.

                                        Regards,
                                        Aircel Social Media Team
                                        Please provide me my aircel number call details with rate .last 5 days please provide me all number with call time and rate.
                                        My number is [protected]
                                        Please email me.
                                        My email is [protected]@gmail.com
                                        Aircel Customer Care's response, Dec 6, 2017
                                        Verified Support
                                        Dear Customer (Sk Fayzulla),

                                        Thanks for reaching out to us. We request you to visit your nearest Aircel store along with the following documents for better assistance in this regard:

                                        1. POA (Proof of address)
                                        2. POI (Proof of Identity)
                                        3. Concerned Aircel number

                                        Kindly follow the link below to know your nearby Aircel stores:

                                        https://goo.gl/XbChdG

                                        Warm Regards,
                                        Aircel Social Media Team
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